# The email address doesn’t have access to this app
**URL:** https://community.glideapps.com/t/the-email-address-doesn-t-have-access-to-this-app/71763
**Category:** Ask for Help
**Created:** [March 18, 2024, 12:41pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-access-to-this-app/71763 "2024-03-18T12:41:01Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@AJ-SuD](https://community.glideapps.com/u/AJ-SuD)
#### Post date: [March 18, 2024, 12:41pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-access-to-this-app/71763/1 "2024-03-18T12:41:01Z")
Hello Glide community,
unfortunately I have the problem that I can only log in with gmail or gmx email addresses.
No other domains will work.
The “preferred” settings of the APP…
Privacy:
ACCESS → Private
USERS → Users table
Users & Authentication:
Pin emails from Glide → “active” + checkbox checked
-
The only way that works is if ACCESS REQUESTS under Users & … is enabled. But then I have to manually approve the login every single time. 😭
I tried all the other options too. Be it allowed email domains with: @name.tld or using a self-created table that has more than 3 columns. etc…
Also I tried registering a new account and create a new standard APP (from the initial 9step process…) same problem.
Hopefully you can help me.
Thank you
Alex
---
### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [March 18, 2024, 12:49pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-access-to-this-app/71763/2 "2024-03-18T12:49:55Z")
Which plan are you on?
> **[Personal Users | Glide Docs](https://www.glideapps.com/docs/essentials/users/personal-users)**
>
> Personal and educational domains that qualify as personal app users.
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### Author:  [@AJ-SuD](https://community.glideapps.com/u/AJ-SuD)
#### Post date: [March 18, 2024, 12:55pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-access-to-this-app/71763/3 "2024-03-18T12:55:09Z")
Free 😢
---
### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [March 18, 2024, 1:03pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-access-to-this-app/71763/4 "2024-03-18T13:03:54Z")
Only personal email addresses are allowed on the Free and Maker plans.
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### Author:  [@system](https://community.glideapps.com/u/system)
#### Post date: [March 25, 2024, 1:04pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-access-to-this-app/71763/5 "2024-03-25T13:04:19Z")
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