# The email address doesn’t have acces to this app- personal domain

**URL:** <https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911>\
**Category:** Ask for Help\
**Created:** [November 14, 2024, 2:23pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911 "2024-11-14T14:23:09Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Aestas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aestas/32/82008_2.png) [@Aestas](https://community.glideapps.com/u/Aestas)\
**Post date:** [November 14, 2024, 2:23pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/1 "2024-11-14T14:23:09Z")

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i’ve created an app prototype yet i’m not able to login with any accounts, even though they use personal domains such as g-mail and are present in the e-mail table, i just keep receiving the message ‘’ The email address doesn’t have access to this app’’  
 ![Captura de tela 2024-11-14 111941](https://us1.discourse-cdn.com/flex002/uploads/glideapps/optimized/3X/4/6/461bdbfea038ae418fe982704d19c828a9558af3_2_690x59.png)

 ![Captura de tela 2024-11-14 111853](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/2/125f8467313416e39ed4712377dec2d990e315a6.png)  
 ![Captura de tela 2024-11-14 112156](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/b/ebf9fc0099046c0c6bf7c6b304a56090f962309e.png)

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [November 14, 2024, 2:24pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/2 "2024-11-14T14:24:49Z")

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Did you map the email column in the user authentication configuration ?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/9/49138efd9f5844ce916bd8a4503cd67c140d9652.png)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/a/9a6e7a2ed07d126dd896089463c55f9dafa4c7e6.png)

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**Author:** ![Aestas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aestas/32/82008_2.png) [@Aestas](https://community.glideapps.com/u/Aestas)\
**Post date:** [November 14, 2024, 2:34pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/3 "2024-11-14T14:34:23Z")

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Yes! i did there is only one users table and it is linked

 ![Captura de tela 25](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/7/77398cfedeb652987e609d1a7c2995160659893d.png)

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [November 14, 2024, 2:35pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/4 "2024-11-14T14:35:52Z")

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I know it will sound stupid, but is there any typo ? Who knows 😂

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**Author:** ![Aestas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aestas/32/82008_2.png) [@Aestas](https://community.glideapps.com/u/Aestas)\
**Post date:** [November 14, 2024, 2:39pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/5 "2024-11-14T14:39:04Z")

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i wish there was,but i’ve been doing a lot of ctrl+c and ctrl+v to avoid that

 ![Captura de tela 2024-11-14 113720](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/9/590e3ebd3e9b392007d01a65b80b8f942164dd1f.png)  
 ![Captura de tela 2024-11-14 113800](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/1/e1d7f13b732d6b229a3de7782ede63cfda1f9ae3.png)

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [November 14, 2024, 2:39pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/6 "2024-11-14T14:39:57Z")

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What option did you select here :  
[![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/9/49138efd9f5844ce916bd8a4503cd67c140d9652.png) ](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/9/49138efd9f5844ce916bd8a4503cd67c140d9652.png)

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**Author:** ![Aestas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aestas/32/82008_2.png) [@Aestas](https://community.glideapps.com/u/Aestas)\
**Post date:** [November 14, 2024, 2:41pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/7 "2024-11-14T14:41:33Z")

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![Captura de tela 2024-11-14 114038](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/8/9878d1f8abb6fd819dc28bbf76e13c8926352365.png)

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [November 14, 2024, 2:43pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/8 "2024-11-14T14:43:14Z")

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Is this happening with another email address ?

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<div class="post-metadata">

**Author:** ![Aestas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aestas/32/82008_2.png) [@Aestas](https://community.glideapps.com/u/Aestas)\
**Post date:** [November 14, 2024, 2:55pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/9 "2024-11-14T14:55:52Z")

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Yeah,i’ve tried It with both my emails and both were in the user table,under the email column

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [November 14, 2024, 2:57pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/10 "2024-11-14T14:57:27Z")

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Can you try to switch to another option, then select back the one you want ? Maybe there is a glitch…

 ![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/9/c9d7966c3a300359b6bc06c55aa4bba4f2e5f707.png)

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [November 14, 2024, 2:59pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/11 "2024-11-14T14:59:01Z")

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What plan are you on and what do your thresholds look like?

(Welcome to Glide’s community forum by the way 🙂 )

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<div class="post-metadata">

**Author:** ![Aestas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aestas/32/82008_2.png) [@Aestas](https://community.glideapps.com/u/Aestas)\
**Post date:** [November 14, 2024, 3:03pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/12 "2024-11-14T15:03:52Z")

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I’m a free user

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<div class="post-metadata">

**Author:** ![Aestas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aestas/32/82008_2.png) [@Aestas](https://community.glideapps.com/u/Aestas)\
**Post date:** [November 14, 2024, 3:04pm UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/13 "2024-11-14T15:04:58Z")

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Tried It,nothing changes,even tried using the request access thing as someone solved It by using It,but no changes

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 15, 2024, 2:04am UTC](https://community.glideapps.com/t/the-email-address-doesn-t-have-acces-to-this-app-personal-domain/77911/14 "2024-11-15T02:04:54Z")

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Can you check your usage threshold on the team level?

Also, try unpublishing the problematic app, creating a new app, publish it, and see if you can log in with that app.
