# The custom domain I had configured suddenly became inaccessible today

**URL:** <https://community.glideapps.com/t/the-custom-domain-i-had-configured-suddenly-became-inaccessible-today/83253>\
**Category:** Ask for Help\
**Created:** [July 17, 2025, 7:42am UTC](https://community.glideapps.com/t/the-custom-domain-i-had-configured-suddenly-became-inaccessible-today/83253 "2025-07-17T07:42:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jiwook\_hwa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jiwook_hwa/32/48787_2.png) [@jiwook\_hwa](https://community.glideapps.com/u/jiwook_hwa)\
**Post date:** [July 17, 2025, 7:42am UTC](https://community.glideapps.com/t/the-custom-domain-i-had-configured-suddenly-became-inaccessible-today/83253/1 "2025-07-17T07:42:48Z")

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We are currently operating a website that provides services to our customers through Glideapps. However, upon arriving at the office today, we discovered that our domain (“[https://klivewh.com](https://klivewh.com)”) is no longer accessible. After conducting some research, it appears that port **SSL (443)** is being reported as closed. Could someone please help us understand why the domain is currently inaccessible?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 17, 2025, 12:50pm UTC](https://community.glideapps.com/t/the-custom-domain-i-had-configured-suddenly-became-inaccessible-today/83253/2 "2025-07-17T12:50:16Z")

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> **[Minor incident: Some custom domains not resolving | Glide Status](https://status.glideapps.com/incidents/302727)**
>
> \[Update\] Glide is working with an upstream service provider that is experiencing an issue.

I think this is related to the ongoing incident linked above.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 17, 2025, 12:51pm UTC](https://community.glideapps.com/t/the-custom-domain-i-had-configured-suddenly-became-inaccessible-today/83253/3 "2025-07-17T12:51:14Z")

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I see you have commented on the main thread for this incident, so I’ll close this.

> [@All Apps domains have failed. Again](https://community.glideapps.com/t/all-apps-domains-have-failed-again/83223/15):
>
> The app connected to the custom domain managed through Squarespace has been inaccessible since this morning (KST), and the impact is severe. Transactions with over 1,000 businesses have been halted, and our operations have been paralyzed for more than 7 hours. We urgently request a prompt resolution to this issue.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 17, 2025, 12:51pm UTC](https://community.glideapps.com/t/the-custom-domain-i-had-configured-suddenly-became-inaccessible-today/83253/4 "2025-07-17T12:51:17Z")

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