# The buy button is neither visible nor configurable when I add it to a form **URL:** \ **Category:** Report a Bug\ **Created:** [April 10, 2020, 4:36pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750 "2020-04-10T16:36:40Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Rob\_Kraft](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rob_kraft/32/4845_2.png) [@Rob\_Kraft](https://community.glideapps.com/u/Rob_Kraft)\ **Post date:** [April 10, 2020, 4:36pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/1 "2020-04-10T16:36:40Z")
My app’s URL: [wzsmb.glideapp.io](http://wzsmb.glideapp.io) I am working on an app. Two of my tabs list products and have a detail form with a buy button (two buy buttons). I added a new tab to my google sheet for delivery times, created a tab to display the list of times, and then on the details related to the list I added the Buy button component. But it does not show up on the details form. And there are no properties I can configure on the Buy button (except for visibility but I put no filters on it). Is this a bug? Or am I doing something wrong? ---
**Author:** ![Diego](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/diego/32/5467_2.png) [@Diego](https://community.glideapps.com/u/Diego)\ **Post date:** [April 11, 2020, 5:50pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/2 "2020-04-11T17:50:35Z")
I have the exact same problem. I followed these instructions ([Buy button not appearing](https://community.glideapps.com/t/buy-button-not-appearing/4495)) but the problem persists. I have a hackathon deadline tomorrow! Please, help! ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [April 11, 2020, 6:15pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/3 "2020-04-11T18:15:35Z")
You have to make sure Name, Product ID, and Price are all being filled with values. Otherwise if any of those columns are empty, the button will not show. ---
**Author:** ![Charlotte\_Zhao](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/charlotte_zhao/32/5851_2.png) [@Charlotte\_Zhao](https://community.glideapps.com/u/Charlotte_Zhao)\ **Post date:** [April 19, 2020, 7:26pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/4 "2020-04-19T19:26:23Z")
Hi Jeff, we’ve made sure the product ID, product name & price exists in the excel sheet, but the buy button still doesn’t appear. Could someone please kindly share a screen recording? Thank you ---
**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\ **Post date:** [April 19, 2020, 9:12pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/5 "2020-04-19T21:12:49Z")
@Charlotte_Zhao Could you PM me your Glide account’s email? I’ve looked into the account attached to your Community email and have noticed you haven’t connected your Stripe account. You have to attempt to configure the Buy Button, then connect your Stripe account before you can select any properties for the Buy Button. We do this so that your app users aren’t exposed to a “broken” store, but I suppose we could make this process easier. @Rob_Kraft It seems that you also have the same issue. You’ll need to connect a Stripe account first. ---
**Author:** ![Charlotte\_Zhao](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/charlotte_zhao/32/5851_2.png) [@Charlotte\_Zhao](https://community.glideapps.com/u/Charlotte_Zhao)\ **Post date:** [April 19, 2020, 10:03pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/6 "2020-04-19T22:03:27Z")
Hi @Daniel_Sweet thank you for the quick reply. We are connected to Stripe. I’ve sent you a PM with more details. Thank you! ---
**Author:** ![Food2Soil](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/food2soil/32/659_2.png) [@Food2Soil](https://community.glideapps.com/u/Food2Soil)\ **Post date:** [May 27, 2020, 4:16am UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/7 "2020-05-27T04:16:38Z")
I am having this exact problem. My stripe account is connected. The fields on price, product id and name are also filled. The buy button was appearing earlier and when I changed the layout it disappeared and I can’t get it to appear again. Was this issue resolved? Please post the fix. Thankyou! ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [May 30, 2020, 3:30pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/8 "2020-05-30T15:30:53Z")
Are you using any Glide created columns or are they all columns from your sheet? ---
**Author:** ![Food2Soil](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/food2soil/32/659_2.png) [@Food2Soil](https://community.glideapps.com/u/Food2Soil)\ **Post date:** [June 2, 2020, 9:59pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/9 "2020-06-02T21:59:33Z")
They are all columns from my sheet. No glide created columns. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [June 6, 2020, 4:58pm UTC](https://community.glideapps.com/t/the-buy-button-is-neither-visible-nor-configurable-when-i-add-it-to-a-form/6750/10 "2020-06-06T16:58:43Z")
My only thought would be if any of the fields are empty, but since you are saying they are filled, I’m not sure. You could try removing and re-adding the buy button.