# Templates Error

**URL:** <https://community.glideapps.com/t/templates-error/35736>\
**Category:** Ask for Help\
**Created:** [December 9, 2021, 2:22pm UTC](https://community.glideapps.com/t/templates-error/35736 "2021-12-09T14:22:20Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Marra](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Marra](https://community.glideapps.com/u/Marra)\
**Post date:** [December 9, 2021, 2:22pm UTC](https://community.glideapps.com/t/templates-error/35736/1 "2021-12-09T14:22:20Z")

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Hi Guys,

Getting the below error when opening a App from the Templates - specifically the “Feedback” template  
“Application error: a client side exception has occurred (see browser console for more information)”

Any ideas?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [December 9, 2021, 2:35pm UTC](https://community.glideapps.com/t/templates-error/35736/2 "2021-12-09T14:35:39Z")

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Did you create your glide account using your Google account, or a different email? Have you built apps that use google sheets as opposed to glide tables? Just trying to narrow down if it’s trying to save a copy of a Google sheet and possibly you aren’t linked to a google account???

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**Author:** ![Marra](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Marra](https://community.glideapps.com/u/Marra)\
**Post date:** [December 9, 2021, 4:42pm UTC](https://community.glideapps.com/t/templates-error/35736/3 "2021-12-09T16:42:43Z")

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Hi Jeff,  
Valid questions, I indeed have Glide account using my Google account. Yes I did built apps, with google sheets and glide tables. I also tried to open a number of my apps, with a mix of google sheets and glide tables to test this, and all works well. But still can’t open any templates, very strange. I will now clear the browser cache, and report back.

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**Author:** ![Marra](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Marra](https://community.glideapps.com/u/Marra)\
**Post date:** [December 9, 2021, 4:49pm UTC](https://community.glideapps.com/t/templates-error/35736/4 "2021-12-09T16:49:13Z")

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Hi Jeff,  
Happy to report back the clearing the browser cache resolved the issue. Thank you for pointing the direction. 🙂

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [December 10, 2021, 4:49pm UTC](https://community.glideapps.com/t/templates-error/35736/5 "2021-12-10T16:49:52Z")

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