# Template purchase not working

**URL:** <https://community.glideapps.com/t/template-purchase-not-working/39295>\
**Category:** Ask for Help\
**Created:** [March 5, 2022, 8:11pm UTC](https://community.glideapps.com/t/template-purchase-not-working/39295 "2022-03-05T20:11:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![trydquist](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/trydquist/32/39966_2.png) [@trydquist](https://community.glideapps.com/u/trydquist)\
**Post date:** [March 5, 2022, 8:11pm UTC](https://community.glideapps.com/t/template-purchase-not-working/39295/1 "2022-03-05T20:11:07Z")

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I’m trying to purchase [this](https://go.glideapps.com/app/XYitKzu1gSKKfWk3jOq8-template) template, but when I click the various purchase buttons I get a preloader before being returned to the previous page. No charge, no template…nothing at all.

I’m not yet on a paid plan…do I need to be on a paid plan to purchase templates? Is there any other reason this may be happening?

Thanks in advance.

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**Author:** ![kyleheney](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kyleheney/32/41173_2.png) [@kyleheney](https://community.glideapps.com/u/kyleheney)\
**Post date:** [March 5, 2022, 8:31pm UTC](https://community.glideapps.com/t/template-purchase-not-working/39295/2 "2022-03-05T20:31:07Z")

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Have you created a Glide account yet? From my experience, this process works best when you’re already signed in to Glide before going through the purchase process.