# Template Column Not Displaying Email Field **URL:** \ **Category:** Ask for Help\ **Created:** [August 7, 2024, 2:42pm UTC](https://community.glideapps.com/t/template-column-not-displaying-email-field/75496 "2024-08-07T14:42:01Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [August 8, 2024, 9:31am UTC](https://community.glideapps.com/t/template-column-not-displaying-email-field/75496/4 "2024-08-08T09:31:33Z")
Sounds like you should report it to the team. > [@Community Update: Support chat in the Glide builder speech\_balloon](https://community.glideapps.com/t/community-update-support-chat-in-the-glide-builder/73866/1): > > Hello Gliders! You can now reach our support team directly from the Glide builder. Use the updated messenger (powered by Intercom) to ask for help, report issues, or share your feedback while you’re working on your Glide app. [Opening a support chat] P.S. We’re investigating a bug with the Intercom messenger not recognizing when a user is on a paid plan. If that happens to you, try the following: Navigate into a paid team Open the messenger Reload the webpage Open the messenger again and s… If you heard something from them, please let us know how this goes. Thank you! --- _[View the full topic](https://community.glideapps.com/t/template-column-not-displaying-email-field/75496)._