# Team Usage and Billing Data Not Loading

**URL:** <https://community.glideapps.com/t/team-usage-and-billing-data-not-loading/78117>\
**Category:** Report a Bug\
**Created:** [November 21, 2024, 9:38pm UTC](https://community.glideapps.com/t/team-usage-and-billing-data-not-loading/78117 "2024-11-21T21:38:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![andresborja](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andresborja/32/74272_2.png) [@andresborja](https://community.glideapps.com/u/andresborja)\
**Post date:** [November 21, 2024, 9:38pm UTC](https://community.glideapps.com/t/team-usage-and-billing-data-not-loading/78117/1 "2024-11-21T21:38:34Z")

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**Team ID:**  
CeIm9MyjHqcWwKpLOuzv

**Description**  
My Team’s usage and billing data are not loading. I was trying to check if I had hit any limits because of issues uploading images, but I’ve been trying for over an hour now and I am not able to see my team’s usage nor billing data: it looks like it’s loading but it never finishes loading. I refreshed the page and still nothing. I then tried on other teams and it seems to be a general problem, I can’t get it to load this data on any team. Is this a known issue?

 ![CleanShot 2024-11-21 at 16.30.52@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/9/698ed6c133e26efb11d96fb73815d9f957a5bc41.png)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 22, 2024, 1:02am UTC](https://community.glideapps.com/t/team-usage-and-billing-data-not-loading/78117/2 "2024-11-22T01:02:36Z")

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Can you try clearing the cache?

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<div class="post-metadata">

**Author:** ![andresborja](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andresborja/32/74272_2.png) [@andresborja](https://community.glideapps.com/u/andresborja)\
**Post date:** [November 22, 2024, 2:23am UTC](https://community.glideapps.com/t/team-usage-and-billing-data-not-loading/78117/3 "2024-11-22T02:23:44Z")

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Thanks @ThinhDinh. Just tried that but the issue persists 🤔

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [May 21, 2025, 2:24am UTC](https://community.glideapps.com/t/team-usage-and-billing-data-not-loading/78117/4 "2025-05-21T02:24:28Z")

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