# System isn't emailing PIN codes

**URL:** <https://community.glideapps.com/t/system-isnt-emailing-pin-codes/67055>\
**Category:** Report a Bug\
**Created:** [October 17, 2023, 3:32pm UTC](https://community.glideapps.com/t/system-isnt-emailing-pin-codes/67055 "2023-10-17T15:32:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Michael\_Bruns](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_bruns/32/61842_2.png) [@Michael\_Bruns](https://community.glideapps.com/u/Michael_Bruns)\
**Post date:** [October 17, 2023, 3:32pm UTC](https://community.glideapps.com/t/system-isnt-emailing-pin-codes/67055/1 "2023-10-17T15:32:57Z")

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Project URL: indio-prefills.glide.page  
Windows 10 & Chrome (latest)

**Describe the bug:**  
Several users are trying to log in and Glide is getting to the screen to send a PIN but no email with the PIN is being generated. I’ve tired for several users now.

**Expected behavior:**  
The user should receive a PIN that allows them to log in

**How to replicate:**  
Add a user, go to [https://indio-prefills.glide.page](https://indio-prefills.glide.page), enter the email and click to login, no email with PIN is received

**Link to demo recording (optional):**

> **[glide pin not emailing.mp4](https://drive.google.com/file/d/1WShU1-SPJ_4mevre7RB7LXzS9MMO3CGy/view?usp=drive_link)**
>
> Google Drive file.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 18, 2023, 12:07am UTC](https://community.glideapps.com/t/system-isnt-emailing-pin-codes/67055/2 "2023-10-18T00:07:02Z")

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Have you checked the Spam folder? Does it eventually arrive after 10-15 minutes or not at all?

Usually when these things come up, there might be something connected to the email domain admin blocking/filtering Glide’s PIN emails. You might want to check that as well.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 15, 2024, 12:07am UTC](https://community.glideapps.com/t/system-isnt-emailing-pin-codes/67055/3 "2024-04-15T00:07:54Z")

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