# Support

**URL:** <https://community.glideapps.com/t/support/23690>\
**Category:** Ask for Help\
**Created:** [March 2, 2021, 11:01pm UTC](https://community.glideapps.com/t/support/23690 "2021-03-02T23:01:36Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Williams14](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/williams14/32/21324_2.png) [@Williams14](https://community.glideapps.com/u/Williams14)\
**Post date:** [March 2, 2021, 11:01pm UTC](https://community.glideapps.com/t/support/23690/1 "2021-03-02T23:01:36Z")

</div>

I can’t seem to download the app, it’s not letting me. I’m also having a glitch when it was dowloaded. I dosen’t open the app correctly. It only shows the share and QR scanner.

---

<div class="post-metadata">

**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\
**Post date:** [March 3, 2021, 3:54am UTC](https://community.glideapps.com/t/support/23690/2 "2021-03-03T03:54:48Z")

</div>

Hi

You need to explain a little more so we can understand the issue.

You say you can’t download? Download what?

Then you say you have downloaded but it’s glitchy? What do you mean glitchy? please tell us?

> [@Williams14](#):
>
> It only shows the share and QR scanner.

What does?

Please provide more information, screens shots or better still a video showing us your issues, we will then try and help

---

<div class="post-metadata">

**Author:** ![AymenM](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aymenm/32/21370_2.png) [@AymenM](https://community.glideapps.com/u/AymenM)\
**Post date:** [March 3, 2021, 12:34pm UTC](https://community.glideapps.com/t/support/23690/3 "2021-03-03T12:34:16Z")

</div>

Hey !

Thanks for sharing your issue with us. As @Rosewebstudio mentioned, please help us help you.

This topic may give you some valuable informations about how to share an issue with the community ⬇

> [@Support Category Advices](https://community.glideapps.com/t/support-category-advices/22583):
>
> Hello everyone ! In order to help you get the most suitable information based on your issue here are some recommendations : This is the #help-how-to category, where you will ask any questions if you’re experiencing issues with Glide. Most of the assistance will be given by your fellow community members. For official support, the members will be tagged by a little staff tag next to their username. Please read the following recommendations before opening a support topic so you can be properly h…

Please let us know 🙂