# Subscription paid but Team Quotas still showing 0/0 (Explorer Plan)

**URL:** <https://community.glideapps.com/t/subscription-paid-but-team-quotas-still-showing-0-0-explorer-plan/86917>\
**Category:** Ask for Help\
**Created:** [April 19, 2026, 8:44pm UTC](https://community.glideapps.com/t/subscription-paid-but-team-quotas-still-showing-0-0-explorer-plan/86917 "2026-04-19T20:44:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![luis\_gonzalez\_dillon](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luis_gonzalez_dillon/32/91018_2.png) [@luis\_gonzalez\_dillon](https://community.glideapps.com/u/luis_gonzalez_dillon)\
**Post date:** [April 19, 2026, 8:44pm UTC](https://community.glideapps.com/t/subscription-paid-but-team-quotas-still-showing-0-0-explorer-plan/86917/1 "2026-04-19T20:44:39Z")

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Hi everyone, I’m facing a billing issue. I just upgraded my team to the **Explorer Plan ($25/mo)**. The transaction is successfully listed as **“Paid”** in my Payment History (April 19, 2026), but my workspace still shows as **“Free”**. Specifically, my Team Quotas for “Published apps” are stuck at **0 / 0** , so I cannot publish my project. When I try to publish from the editor, it keeps asking me to upgrade again. I’ve already tried refreshing and clearing cache with no luck. Could someone from the team help me sync my payment with my workspace entitlements? Thanks!

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 20, 2026, 10:10am UTC](https://community.glideapps.com/t/subscription-paid-but-team-quotas-still-showing-0-0-explorer-plan/86917/2 "2026-04-20T10:10:14Z")

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Could we have your Team ID please?

You can get it from the URL in your browser when in the builder dashboard, ie. [https://go.glideapps.com/o/YOUR-TEAM-ID-IS-HERE](https://go.glideapps.com/o/YOUR-TEAM-ID-IS-HERE)
