# Subscription issue

**URL:** <https://community.glideapps.com/t/subscription-issue/37496>\
**Category:** Ask for Help\
**Created:** [January 21, 2022, 6:31am UTC](https://community.glideapps.com/t/subscription-issue/37496 "2022-01-21T06:31:21Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Chhaya\_Sharma](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chhaya_sharma/32/37643_2.png) [@Chhaya\_Sharma](https://community.glideapps.com/u/Chhaya_Sharma)\
**Post date:** [January 21, 2022, 6:31am UTC](https://community.glideapps.com/t/subscription-issue/37496/1 "2022-01-21T06:31:22Z")

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I have subscribed and upgrade my account but it still shows free limit reached

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 21, 2022, 8:48am UTC](https://community.glideapps.com/t/subscription-issue/37496/2 "2022-01-21T08:48:43Z")

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The subscription is per app not per account. Are you sure you have upgraded the same app you’re viewing?

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**Author:** ![Chhaya\_Sharma](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chhaya_sharma/32/37643_2.png) [@Chhaya\_Sharma](https://community.glideapps.com/u/Chhaya_Sharma)\
**Post date:** [January 21, 2022, 8:50am UTC](https://community.glideapps.com/t/subscription-issue/37496/3 "2022-01-21T08:50:22Z")

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okay will check

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<div class="post-metadata">

**Author:** ![Chhaya\_Sharma](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chhaya_sharma/32/37643_2.png) [@Chhaya\_Sharma](https://community.glideapps.com/u/Chhaya_Sharma)\
**Post date:** [January 24, 2022, 10:26am UTC](https://community.glideapps.com/t/subscription-issue/37496/4 "2022-01-24T10:26:44Z")

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I’ve checked my subscription but it shows same alert that limit reached

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 24, 2022, 12:33pm UTC](https://community.glideapps.com/t/subscription-issue/37496/5 "2022-01-24T12:33:19Z")

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Can you attach a screenshot of your builder?

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<div class="post-metadata">

**Author:** ![Chhaya\_Sharma](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chhaya_sharma/32/37643_2.png) [@Chhaya\_Sharma](https://community.glideapps.com/u/Chhaya_Sharma)\
**Post date:** [January 24, 2022, 12:36pm UTC](https://community.glideapps.com/t/subscription-issue/37496/6 "2022-01-24T12:36:27Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/5/d51db8aa5a5fc5559a0fc56e624f60dd1b31d028.jpeg)

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [January 24, 2022, 12:45pm UTC](https://community.glideapps.com/t/subscription-issue/37496/7 "2022-01-24T12:45:11Z")

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Which plan did you upgrade to?

Can you share a screenshot of the the plan? Go to settings \> billing

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 24, 2022, 12:45pm UTC](https://community.glideapps.com/t/subscription-issue/37496/8 "2022-01-24T12:45:23Z")

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The “Upgrade” text on your top right suggests that you have not upgraded this particular app.

You might have upgraded another one and thought that it would apply to all apps but as I said, Pro is per app not per account.

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<div class="post-metadata">

**Author:** ![Chhaya\_Sharma](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chhaya_sharma/32/37643_2.png) [@Chhaya\_Sharma](https://community.glideapps.com/u/Chhaya_Sharma)\
**Post date:** [January 24, 2022, 1:03pm UTC](https://community.glideapps.com/t/subscription-issue/37496/9 "2022-01-24T13:03:16Z")

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okay
