# Submit to store - "empty" screenshots

**URL:** <https://community.glideapps.com/t/submit-to-store-empty-screenshots/82529>\
**Category:** Ask for Help\
**Created:** [June 16, 2025, 2:49pm UTC](https://community.glideapps.com/t/submit-to-store-empty-screenshots/82529 "2025-06-16T14:49:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Claudia\_Mork](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/claudia_mork/32/84873_2.png) [@Claudia\_Mork](https://community.glideapps.com/u/Claudia_Mork)\
**Post date:** [June 16, 2025, 2:49pm UTC](https://community.glideapps.com/t/submit-to-store-empty-screenshots/82529/1 "2025-06-16T14:49:22Z")

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Hi there,

Not a newbie in creating apps anymore, but the “submit to store” seems to be a difficult task ☹

In the template, while submitting to store, the screenshots come up “empty”.

Here’s a picture of what happens:

 ![Template screenshot](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/c/6c81f45e9ba4f2386ffd44c23f923f7e281f45bf.jpeg)

I’ve trie clearing cache, restart and everything the ai-bot tells me to, but nothing works.

Help 🙂

/Claudia

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**Author:** ![fk1214](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fk1214/32/71058_2.png) [@fk1214](https://community.glideapps.com/u/fk1214)\
**Post date:** [June 16, 2025, 3:40pm UTC](https://community.glideapps.com/t/submit-to-store-empty-screenshots/82529/2 "2025-06-16T15:40:16Z")

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Does your template have any data? You’ll need some, but make sure it’s just sample data.

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**Author:** ![DarrenHumphries](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darrenhumphries/32/91715_2.png) [@DarrenHumphries](https://community.glideapps.com/u/DarrenHumphries)\
**Post date:** [June 17, 2025, 4:11pm UTC](https://community.glideapps.com/t/submit-to-store-empty-screenshots/82529/3 "2025-06-17T16:11:05Z")

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I believe this happens when you are using visibility and user-specific data. The only way around it is to submit it without the visibility conditions.

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<div class="post-metadata">

**Author:** ![Claudia\_Mork](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/claudia_mork/32/84873_2.png) [@Claudia\_Mork](https://community.glideapps.com/u/Claudia_Mork)\
**Post date:** [June 19, 2025, 1:14pm UTC](https://community.glideapps.com/t/submit-to-store-empty-screenshots/82529/4 "2025-06-19T13:14:04Z")

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Solved - the template had “Private” login settings, instead of “public” - ChatGPT helped me solve it 👍🏻

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [June 26, 2025, 1:14pm UTC](https://community.glideapps.com/t/submit-to-store-empty-screenshots/82529/5 "2025-06-26T13:14:45Z")

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