# Submit button not working

**URL:** <https://community.glideapps.com/t/submit-button-not-working/17375>\
**Category:** Ask for Help\
**Created:** [October 20, 2020, 5:48pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375 "2020-10-20T17:48:45Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Valentine\_Madzhie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/valentine_madzhie/32/11453_2.png) [@Valentine\_Madzhie](https://community.glideapps.com/u/Valentine_Madzhie)\
**Post date:** [October 20, 2020, 5:48pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/1 "2020-10-20T17:48:45Z")

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HI Guys 24hrs later no help with the bug on IOS

The submit button remains grey even when data is correct and user can’t submit on IOS please help

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 20, 2020, 6:31pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/2 "2020-10-20T18:31:55Z")

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Have you emailed Glide support directly?

[support@glideapps.com](mailto:support@glideapps.com)

> **[Support Hub • Glide](https://www.glideapps.com/support)**
>
> We're here to help you Glide

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**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\
**Post date:** [October 20, 2020, 6:56pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/3 "2020-10-20T18:56:54Z")

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Are you sure there are no empty, REQUIRED fields?

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**Author:** ![Valentine\_Madzhie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/valentine_madzhie/32/11453_2.png) [@Valentine\_Madzhie](https://community.glideapps.com/u/Valentine_Madzhie)\
**Post date:** [October 20, 2020, 7:04pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/4 "2020-10-20T19:04:04Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/2/221ef3abb52e3d2c3c41c7dd4d73b16598e64ab9.jpeg)

All is full it’s only doing this on APPLE devices

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<div class="post-metadata">

**Author:** ![Valentine\_Madzhie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/valentine_madzhie/32/11453_2.png) [@Valentine\_Madzhie](https://community.glideapps.com/u/Valentine_Madzhie)\
**Post date:** [October 20, 2020, 7:04pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/5 "2020-10-20T19:04:52Z")

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sorry wrong image

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/5/56dc089ea17240582d833027863cd5c267fcf867.png)

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<div class="post-metadata">

**Author:** ![Valentine\_Madzhie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/valentine_madzhie/32/11453_2.png) [@Valentine\_Madzhie](https://community.glideapps.com/u/Valentine_Madzhie)\
**Post date:** [October 20, 2020, 8:19pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/6 "2020-10-20T20:19:43Z")

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EVerything is complete

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/5/56dc089ea17240582d833027863cd5c267fcf867.png)

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**Author:** ![kyleheney](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kyleheney/32/41173_2.png) [@kyleheney](https://community.glideapps.com/u/kyleheney)\
**Post date:** [October 20, 2020, 8:26pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/7 "2020-10-20T20:26:30Z")

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Just a guess… maybe it doesn’t like the “+” in the number field on iOS? Is the phone number entry a number entry? Maybe iOS sees the + differently from Android.

Try removing the + and see if it works. If it does, create a template to add it to the phone numbers and ask users to NOT include the + when they enter their phone number.

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<div class="post-metadata">

**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\
**Post date:** [October 20, 2020, 10:49pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/8 "2020-10-20T22:49:32Z")

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Is the + sign a valid character for the phone entry component?

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<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 20, 2020, 11:54pm UTC](https://community.glideapps.com/t/submit-button-not-working/17375/9 "2020-10-20T23:54:52Z")

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I would try a variety of data (number, letters, symbols) in all of your required fields to try to narrow down if it’s a specific string of text that is causing the problem. Or if you can share a link to your app so other users can try it out, that might help.
