# Subdomain and https **URL:** \ **Category:** Report a Bug\ **Created:** [November 19, 2019, 1:06am UTC](https://community.glideapps.com/t/subdomain-and-https/2128 "2019-11-19T01:06:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [November 19, 2019, 1:06am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/1 "2019-11-19T01:06:27Z")
My app’s URL: [bespokeyucatan.glideapp.io](http://bespokeyucatan.glideapp.io) So, my domain is in Godaddy. It has SSL, but as far as I understand, the subdomains don’t have SSL. I’m following Glide’s and @david 's instructions, however since I’m in godaddy instead of Google Domains, I’m a bit confused. I want the app at app.cancuntour.app, however there’s an error and I can’t find how to make this work. Any help? TIA. ![28%20PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/9/9e6735ce22934fdbb1deb9e8e6220fdf9518eab8.png) ![41%20PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/f/f41c627a00b17d7643c60b020c52b313ec63a4a8.png) ![00%20PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/8/82edb1584c6b6eb1d46c6592a9b16edd60717152.png) ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [November 19, 2019, 2:01am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/2 "2019-11-19T02:01:05Z")
We provide SSL for you, it just takes about 30 minutes. ---
**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\ **Post date:** [November 19, 2019, 2:09am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/3 "2019-11-19T02:09:09Z")
Hi @eltintero Your dns configuration is incorrect. You seem to have an A record pointing at 107.180.44.155 (this is a GoDaddy parking server). You need to delete that record before attempting to set the CNAME. Lastly your \_glideauthid TXT record is set to “abc123”, not the value provided to you in the builder. ---
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [November 19, 2019, 2:22am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/4 "2019-11-19T02:22:21Z")
Point 1 taken and changed. Point 2… that’s what I understood from the instructions link, I got it from @david 's link [https://codepen.io/dvdsgl/full/qerewL](https://codepen.io/dvdsgl/full/qerewL) ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [November 19, 2019, 2:23am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/5 "2019-11-19T02:23:46Z")
You’re supposed to enter your app URL and auth ID in that tool, and then it produces the correct records. `abc123` is a placeholder. So is `app.mycompany.com`. Please open that tool again, and enter your custom domain and auth ID. ---
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [November 19, 2019, 2:26am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/6 "2019-11-19T02:26:01Z")
So, are these the right records then? I deleted the A record ![02%20PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/c/cc9c2f59febcd2dd33cfdfc5a548306aa61b55ec.png) ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [November 19, 2019, 2:31am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/7 "2019-11-19T02:31:11Z")
The TXT record looks right, but not the CNAME. You have replaced `custom.glideapps.com.` with `bespokyeyucatan.glideapps.io` but that is not meant to be replaced—it should actually be, literally, `custom.glideapps.com.`. ---
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [November 19, 2019, 2:33am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/8 "2019-11-19T02:33:52Z")
Ok, now from Glide’s side, it appears all is good. However when going to app.cancuntour.app, the following screen appears. ![04%20PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/9/9555be0995ff6bffd7e83a18fcd483e10dbcf15c.png) ---
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [November 19, 2019, 2:34am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/9 "2019-11-19T02:34:44Z")
From your previous comment, I assume I should just wait 30 mins for YOUR ssl to take over this subdomain? ---
**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\ **Post date:** [November 19, 2019, 2:35am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/10 "2019-11-19T02:35:01Z")
Yes ---
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [November 19, 2019, 2:35am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/11 "2019-11-19T02:35:23Z")
gotcha. Thank you @Jason and @david ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [November 19, 2019, 2:53am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/12 "2019-11-19T02:53:17Z")
Sounds like you got it, but I still made a video! I will add it to the documentation. ---
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [November 19, 2019, 3:13am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/13 "2019-11-19T03:13:39Z")
Thanks David! 1.- [custom.glideapps.com](http://custom.glideapps.com). The last “.” is still part of the value, correct? 2.- [https://app.cancuntour.app/](https://app.cancuntour.app/) is still not loading. I’m sure there’s something to do with MY SSL… ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [November 19, 2019, 3:15am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/14 "2019-11-19T03:15:09Z")
Your app works for us—you may have old DNS cached. Also, really nice app! ---
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [November 19, 2019, 3:18am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/15 "2019-11-19T03:18:00Z")
Thank you! Hopefully this works out and we become a good customer of yours! ---
**Author:** ![Chirag\_Mediratta](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chirag_mediratta/32/2758_2.png) [@Chirag\_Mediratta](https://community.glideapps.com/u/Chirag_Mediratta)\ **Post date:** [April 5, 2020, 6:51pm UTC](https://community.glideapps.com/t/subdomain-and-https/2128/16 "2020-04-05T18:51:48Z")
@Jason @david Facing HTTPS:// connection not secure error. 1. glideapps is setup with www. covid-relief. in 2. Godaddy domain forwarding covid-relief. in 3. covid-relief.in and [https://covid-relief.in](https://covid-relief.in) give the “your connection is not write error” 4. Also, covid-relief.in, http:/ /covid-relief. in, https:// covid-relief. in it shows the loading screen and gets stuck ![Screenshot 2020-04-05 at 4.13.25 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/f/f047ad428d3847a4561b5760dca85f7e78c85754.png) Please help ASAP ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [April 5, 2020, 7:09pm UTC](https://community.glideapps.com/t/subdomain-and-https/2128/17 "2020-04-05T19:09:20Z")
It looks like your certificate is set up for the www subdomain. Does it need to be changed to work with the whole root domain? ---
**Author:** ![Chirag\_Mediratta](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chirag_mediratta/32/2758_2.png) [@Chirag\_Mediratta](https://community.glideapps.com/u/Chirag_Mediratta)\ **Post date:** [April 5, 2020, 11:46pm UTC](https://community.glideapps.com/t/subdomain-and-https/2128/18 "2020-04-05T23:46:11Z")
I don’t have much knowledge about it. I want the certificate to function on the following so that there is no error or SSL warning on any. Can we please do this ASAP? covid-relief.in https:// covid-relief. in [https://www](https://www) . covid-relief .in http:// covid-relief. in [http://www](http://www) . covid-relief .in My domain forwarding, DNS settings, emails, and all links are in perfect settings and cannot be changed. Can we please do this? It seems like it can be solved only at your back-end. Please reply asap or mail at hello@covid-relief.in Thanks Jeff. ---
**Author:** ![Chirag\_Mediratta](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chirag_mediratta/32/2758_2.png) [@Chirag\_Mediratta](https://community.glideapps.com/u/Chirag_Mediratta)\ **Post date:** [April 6, 2020, 12:44am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/19 "2020-04-06T00:44:01Z")
If I give you a SSL certificate (wildcare or specific), can you install it? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [April 6, 2020, 1:18am UTC](https://community.glideapps.com/t/subdomain-and-https/2128/20 "2020-04-06T01:18:38Z")
You’ll have to ask the Glide team for help with that, or maybe somebody else has some input. I can’t do anything as a fellow user and I honestly don’t have any experience setting up a domain to work with Glide. [Next page](https://community.glideapps.com/t/subdomain-and-https/2128.md?page=2)