# Stuck on Extra Sync Mode **URL:** \ **Category:** Report a Bug\ **Created:** [April 21, 2023, 3:41pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808 "2023-04-21T15:41:15Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![thaskef](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thaskef/32/57922_2.png) [@thaskef](https://community.glideapps.com/u/thaskef)\ **Post date:** [April 21, 2023, 3:41pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/1 "2023-04-21T15:41:16Z")
**My App/Pages support link:** [https://go.glideapps.com/support/60c50032-7408-4e25-a929-b45afbce2110](https://go.glideapps.com/support/60c50032-7408-4e25-a929-b45afbce2110) **Describe the bug:** I have a free plan and I believe it’s set to “Extra Sync Mode” and it’s apparently not something I can change. Since I use Google Sheets, this is wracking up a massive number of syncs and i don’t even have anyone using the app yet. I’m worried that even if I upgrade this will be too many. I’d like to confirm that it’s really in Extra Sync Mode (or perhaps this is an ad saying I can change to that mode), so I know that at least if I pay I’ll be able to decrease to Normal Sync Mode. ![Screen Shot 2023-04-21 at 8.36.54 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/1/518cce7bbafccc6a147f26d3874052dc35d18b4f.jpeg) **Expected behavior:** Based on the ChatGPT support for Glide, it claims I should be able to change between Normal and Extra modes but it doesn’t appear to let me do it… It just tries to get me to sign up for a Starter plan. **How to replicate:** Settings → Data → Sync Mode… Try to click on Extra Sync Mode to change it and it asks me to upgrade. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [April 21, 2023, 3:43pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/2 "2023-04-21T15:43:10Z")
> [@thaskef](#): > > Since I use Google Sheets, this is wracking up a massive number of syncs and i don’t even have anyone using the app yet. Do you actually see this reflected on your Usage page? ---
**Author:** ![thaskef](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thaskef/32/57922_2.png) [@thaskef](https://community.glideapps.com/u/thaskef)\ **Post date:** [April 21, 2023, 4:05pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/3 "2023-04-21T16:05:07Z")
Yes… there are 10 more days in the month and it’s telling me I’m running out of updates. ![Screen Shot 2023-04-21 at 9.04.38 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/2/f22266cd93e75dbf7ea88316ceb70c1051441c44.png) ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [April 21, 2023, 4:53pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/4 "2023-04-21T16:53:15Z")
Extra sync mode is off for free apps—you have to upgrade to even have it as an option to turn on. This is a pretty normal sync count. ---
**Author:** ![thaskef](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thaskef/32/57922_2.png) [@thaskef](https://community.glideapps.com/u/thaskef)\ **Post date:** [April 21, 2023, 5:39pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/5 "2023-04-21T17:39:55Z")
Thanks David for confirming. The Sync Mode setting seemed to indicate it was “Extra Sync Mode” as you can see from the screenshot. ---
**Author:** ![thaskef](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thaskef/32/57922_2.png) [@thaskef](https://community.glideapps.com/u/thaskef)\ **Post date:** [April 21, 2023, 5:42pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/6 "2023-04-21T17:42:00Z")
So I guess even after I get some users I shouldn’t expect this “Sync” value to increase too much… ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [April 21, 2023, 7:57pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/7 "2023-04-21T19:57:02Z")
> [@thaskef](#): > > The Sync Mode setting seemed to indicate it was “Extra Sync Mode” as you can see from the screenshot. Yes, that’s an advertisement for the feature but I can see how it looks like it could be active. ---
**Author:** ![user19](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/user19/32/52319_2.png) [@user19](https://community.glideapps.com/u/user19)\ **Post date:** [April 21, 2023, 10:59pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/8 "2023-04-21T22:59:48Z")
Well, I believe you can not worry. situation same to me for a looooong time: [https://community.glideapps.com/t/too-much-google-sync/56354/67](https://community.glideapps.com/t/too-much-google-sync/56354/67) I have a starter plan. still not understand what that sync from and why. looks like in usage - wrong information or ghost of sync that not really exist. so, extra sync in usage don’t affect to all usage. i’m sure you can approve it when all usage become more than total you can have in month. it’s really nervous each month, get alarm about “approaching the limits”, but this is the Way. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [April 22, 2023, 11:00pm UTC](https://community.glideapps.com/t/stuck-on-extra-sync-mode/60808/9 "2023-04-22T23:00:21Z")
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