# Stripe Purchases Not Working All of a Sudden

**URL:** <https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690>\
**Category:** Report a Bug\
**Created:** [August 7, 2020, 11:24am UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690 "2020-08-07T11:24:14Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Paris\_Smith](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paris_smith/32/10164_2.png) [@Paris\_Smith](https://community.glideapps.com/u/Paris_Smith)\
**Post date:** [August 7, 2020, 11:24am UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690/1 "2020-08-07T11:24:14Z")

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Hello,  
All of a sudden, my Stripe integration with Glide isn’t working. I tried using a test card and a real card and I’m getting errors no matter what. Is anyone else experiencing this right now? The issue started Aug 6 for me.

I got the “The card can’t be verified right now” error when using an actual card that isn’t having issues in real life.

I got the “Something went wrong. Please try again later.” error when using a test Stripe card.

Also, this is a free product, one with a price of $0.00. This buy button was working before. I’m not sure what changed to make it not work right now.

![Card Cannot Be Verified](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/f/ff21a05c1074afeabb02e1489c504bb63ce7a0a9.png)

 ![SomethingWentWrong](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/a/a9c747344989895d02638da4e88b8da61b67ed98.png)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [August 7, 2020, 12:21pm UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690/2 "2020-08-07T12:21:37Z")

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The last I had read several months ago was that Stripe doesn’t work with small amounts. I can’t imagine that a price of zero would work as there are usually transaction fees in play when not using test cards.

> [@Payment problem with buy button (Stripe)](https://community.glideapps.com/t/payment-problem-with-buy-button-stripe/6379/16):
>
> I read somewhere else (here in the forum) that minimum amount was 0.5 USD.

> [@Buy Button Transaction Error: "this item is no longer available"](https://community.glideapps.com/t/buy-button-transaction-error-this-item-is-no-longer-available/5785/2):
>
> What is the price of the item? Stripe’s minimum price is $1 US.

> [@Stripe is not working?](https://community.glideapps.com/t/stripe-is-not-working/3692/4):
>
> Hi @gshirato, There’s currently an incompatibility between computed columns and the Buy Button. We’re working on a fix for it. If you can somehow move the computation of your price into the sheet, the Buy Button should immediately work. Stripe does have a minimum transaction price, but it’s only clearly defined as $0.50 USD. We’re not certain of the minimum for other currencies.

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**Author:** ![Paris\_Smith](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paris_smith/32/10164_2.png) [@Paris\_Smith](https://community.glideapps.com/u/Paris_Smith)\
**Post date:** [August 7, 2020, 12:52pm UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690/3 "2020-08-07T12:52:20Z")

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Thanks, @Jeff_Hager. I’ll see if there’s something I can do to raise it - or collect “purchaser” info some other way, since the item is free.

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**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\
**Post date:** [August 7, 2020, 3:52pm UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690/4 "2020-08-07T15:52:21Z")

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@Paris_Smith Please try your purchases in the builder, using test card information, whenever you run into an error that doesn’t seem helpful while running your app.

We don’t display some known error cases in the app itself, because we feel that it would be embarrassing to tell your own end users “this purchase is too cheap to process”.

In this particular case, it’s true that Stripe won’t accept a zero-dollar amount for a transaction. I’m not sure what the intent is with capturing a card for a zero-dollar amount. Stripe won’t let you re-use cards that are only set up for one-time purchases, which are currently the only purchase kinds we support.

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**Author:** ![Paris\_Smith](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paris_smith/32/10164_2.png) [@Paris\_Smith](https://community.glideapps.com/u/Paris_Smith)\
**Post date:** [August 7, 2020, 4:11pm UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690/5 "2020-08-07T16:11:30Z")

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Hey, that makes complete sense. Where is the builder? I don’t know that I’ve ever used it. The intent was just to capture certain purchaser user information.

You point out something else I didn’t know - When you say

> [@Daniel\_Sweet](#):
>
> which are currently the only purchase kinds we support

do you mean that if we have a recurring price option set up in Stripe, Glide won’t recognize it/support it? If yes, that shouldn’t be an issue, as we can monitor that through Stripe itself and make any necessary changes once alerted a customer didn’t pay for that next monthly payment.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [August 7, 2020, 4:24pm UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690/6 "2020-08-07T16:24:58Z")

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We do not support Stripe subscriptions, only one-time purchases.

The “builder” is the “app builder,” where you build your app. You’ve definitely used it!

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<div class="post-metadata">

**Author:** ![Paris\_Smith](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paris_smith/32/10164_2.png) [@Paris\_Smith](https://community.glideapps.com/u/Paris_Smith)\
**Post date:** [August 7, 2020, 4:52pm UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690/7 "2020-08-07T16:52:28Z")

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😆 Oh yea, most definitely! Ok, thanks for the clarification! I test my app in the builder AND on mobile most times. In the builder is where I was getting those error messages. I’ve removed the buy button and implemented a form button instead. It’s working as I need it to now. Take care!

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<div class="post-metadata">

**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\
**Post date:** [August 7, 2020, 9:55pm UTC](https://community.glideapps.com/t/stripe-purchases-not-working-all-of-a-sudden/13690/8 "2020-08-07T21:55:59Z")

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@Paris_Smith Thanks for reporting this, by the way! We’re supposed to be showing you an informative message whenever you try to make a purchase that Stripe doesn’t support. It looks like there are still a few cases where we can’t show you an appropriate message. We’ll work on adding informative error messages for those cases, too.
