# Strange whitelabeling problem

**URL:** <https://community.glideapps.com/t/strange-whitelabeling-problem/42326>\
**Category:** Ask for Help\
**Created:** [May 24, 2022, 11:40am UTC](https://community.glideapps.com/t/strange-whitelabeling-problem/42326 "2022-05-24T11:40:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Hassan\_Nadeem](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hassan_nadeem/32/72956_2.png) [@Hassan\_Nadeem](https://community.glideapps.com/u/Hassan_Nadeem)\
**Post date:** [May 24, 2022, 11:40am UTC](https://community.glideapps.com/t/strange-whitelabeling-problem/42326/1 "2022-05-24T11:40:16Z")

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Hi. I enabled my Whitelabeling, and configured a custom domain but something strange happened.

When I write the Custom URL of my app which is let’s say **[app.myurl.com](http://app.myurl.com)**, it opens my app but displays the URL “[app.glideapp.io](http://app.glideapp.io).”.

Also, when I click on verify after adding DNS records, it doesn’t verify. But I can access the app through my custom URL

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 25, 2022, 12:20am UTC](https://community.glideapps.com/t/strange-whitelabeling-problem/42326/2 "2022-05-25T00:20:11Z")

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That’s weird. Either something wrong on the domain provider’s side, or in your configurations. Please submit a support ticket.

[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)