# Strange animation during using a chat component **URL:** \ **Category:** Ask for Help\ **Created:** [November 29, 2023, 8:41am UTC](https://community.glideapps.com/t/strange-animation-during-using-a-chat-component/68234 "2023-11-29T08:41:43Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Alexander\_Romenskiy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexander_romenskiy/32/55178_2.png) [@Alexander\_Romenskiy](https://community.glideapps.com/u/Alexander_Romenskiy)\ **Post date:** [November 29, 2023, 8:41am UTC](https://community.glideapps.com/t/strange-animation-during-using-a-chat-component/68234/1 "2023-11-29T08:41:43Z")
Hey, everybody! I encountered a bug when working in ios with the chat component. After sending a message there is a strange animation and the chat goes to the top. Maybe someone has faced this problem and knows the solution? 1 Typing a text ![IMG_9457](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/8/4852c04b3eccaa3e815865c7dc56bfca2f1e9450.jpeg) 2 After sending a text ![IMG_9458](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/f/bfd93c8fa15e872c895014370b58f2a4280a8394.jpeg) 3 After scroll ![IMG_9459](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/f/1fafd40395ba43ccc76becc430214768627e7fee.jpeg) Video: [https://youtube.com/shorts/ykNtvaCeXwo?si=Eg6HdN9XG-wzPfRQ](https://youtube.com/shorts/ykNtvaCeXwo?si=Eg6HdN9XG-wzPfRQ) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 29, 2023, 11:45pm UTC](https://community.glideapps.com/t/strange-animation-during-using-a-chat-component/68234/2 "2023-11-29T23:45:05Z")
> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2): > > Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: I would suggest submitting a ticket.