# Storage error - firebasestorage

**URL:** https://community.glideapps.com/t/storage-error-firebasestorage/76064
**Category:** Ask for Help
**Created:** [September 2, 2024, 8:29am UTC](https://community.glideapps.com/t/storage-error-firebasestorage/76064 "2024-09-02T08:29:13Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![scotfield123](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/scotfield123/32/62356_2.png) [@scotfield123](https://community.glideapps.com/u/scotfield123)
#### Post date: [September 2, 2024, 8:29am UTC](https://community.glideapps.com/t/storage-error-firebasestorage/76064/1 "2024-09-02T08:29:13Z")

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I have an archive of generated documents with Docs Automator and from 3 days ago, for some documents i have an error when I’m trying to open it.  
Also i see the URL is different than the others. Do anybody knows what’s the problem? Kind regards

 ![7](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/a/5ac9f5eb5ad79b930b8be04118e46029699b319d.png)  
 ![8](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/f/bf579f0374141a530559dc417badf2be1fd98c1d.png)

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### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [September 2, 2024, 8:57am UTC](https://community.glideapps.com/t/storage-error-firebasestorage/76064/2 "2024-09-02T08:57:01Z")

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For the ones that are not working, are they referenced anywhere in any of your Glide Apps?  
Once files are no longer referenced, they will be deleted from Glide storage after about 30 days.

> **[Files | Glide Docs](https://www.glideapps.com/docs/essentials/security-and-user-data/files)**
>
> What happens to files uploaded in Glide.

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### Author: ![scotfield123](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/scotfield123/32/62356_2.png) [@scotfield123](https://community.glideapps.com/u/scotfield123)
#### Post date: [September 2, 2024, 9:38am UTC](https://community.glideapps.com/t/storage-error-firebasestorage/76064/3 "2024-09-02T09:38:05Z")

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thank you for your answer. The files are 1-2 days old. In the first day i can open them, after that when I try i receive that error. the only files that have that error are the ones with the url starting with ‘‘firebase’’, the other ones starting with ‘‘storage…’’ are working fine.

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [September 2, 2024, 2:16pm UTC](https://community.glideapps.com/t/storage-error-firebasestorage/76064/4 "2024-09-02T14:16:23Z")

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Just looking at the urls, the firebase urls appear to be from Docs Automator’s storage bucket while the storage urls appear to be from Glide’s storage bucket.

Does Docs Automator temporarily store files for 24 to 48 hours, expecting you to retrieve and handle the files yourself?

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [September 3, 2024, 12:25am UTC](https://community.glideapps.com/t/storage-error-firebasestorage/76064/5 "2024-09-03T00:25:38Z")

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Can you provide support on this @Rupert ? Thank you.

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### Author: ![Rupert](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rupert/32/44178_2.png) [@Rupert](https://community.glideapps.com/u/Rupert)
#### Post date: [September 5, 2024, 4:52am UTC](https://community.glideapps.com/t/storage-error-firebasestorage/76064/6 "2024-09-05T04:52:55Z")

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Thanks for tagging @ThinhDinh and sorry for the delay here @scotfield123!

Indeed as mentioned by @Jeff_Hager, the firebase urls are from DocsAutomator’s storage bucket. You adjust the expiry date / timeframe in your automation settings. If you want DocsAutomator to host files (instead of Glide), please make sure you set a long enough time frame (up to “no expiry” in order to keep them indefinitely).

Let me know if that doesn’t make sense 🙂