# Special value "User's email address" not working anymore **URL:** \ **Category:** Ask for Help\ **Created:** [February 18, 2023, 7:30pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131 "2023-02-18T19:30:04Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 18, 2023, 7:30pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/1 "2023-02-18T19:30:04Z")
Hi, I have an application in production used daily by tens of users since 3rd of Jan. Today users reported me that something was going wrong. I found that **special value** “User"s emai address” is not set anymore. I use it to identify who has made the udpate of a record but this field is now left as blank… Any idea ? Any recent change ? Laurent ---
**Author:** ![Hassan\_Nadeem](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hassan_nadeem/32/72956_2.png) [@Hassan\_Nadeem](https://community.glideapps.com/u/Hassan_Nadeem)\ **Post date:** [February 18, 2023, 9:30pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/2 "2023-02-18T21:30:23Z")
Try using User Profile → User Email in the form ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 18, 2023, 9:34pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/3 "2023-02-18T21:34:22Z")
Hi, it does not work neither… ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 18, 2023, 9:44pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/4 "2023-02-18T21:44:07Z")
If I display the User Profile / User Email in a field the value is Ok. But when I edit au form, the special values in the COLUMN section seams to be empty (user’s email adress or any user progfil information). They do not populate target field when the form is submit. I also tried to copy in the clipbord the content of these special values using ON SUBMIT actions but the clipboard remains empty… ---
**Author:** ![Hassan\_Nadeem](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hassan_nadeem/32/72956_2.png) [@Hassan\_Nadeem](https://community.glideapps.com/u/Hassan_Nadeem)\ **Post date:** [February 18, 2023, 9:45pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/5 "2023-02-18T21:45:11Z")
Do you have user sheet activated? Can you screen record the issue? ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 19, 2023, 7:39am UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/6 "2023-02-19T07:39:17Z")
User Sheet Activated ? I guess yes as I have App:Logins Tab in my Google Sheet with all user emails. Here are the screen shots (simple app to debug the issue I have on the live app): 1. In screen 1 we can see that my user profile is known by the app. ![20230219-1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/0/d0cc78e6714325f277fda412d7646aa778899300.png) ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 19, 2023, 7:39am UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/7 "2023-02-19T07:39:48Z")
1. If I display in the component the value of User Profil - BenMail, I have the email adress of the user. ![20230219-2](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/1/a134b82c0e2667d24ed6487612bf9914fc1fe61a.png) ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 19, 2023, 7:40am UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/8 "2023-02-19T07:40:22Z")
1. I asked the User Profil - BenMail to update the BenMail column of the current record after Submit ![20230219-3](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/f/ef0c269c95e0271670836f1dcd8b5c5c9cb66ca0.png) ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 19, 2023, 7:41am UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/9 "2023-02-19T07:41:00Z")
1. After Submit I can see that column 4 (Commentaire) has been update but not column 1 that should contain BenMail ![20230219-4](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/c/6ce124de9d7b08ee1a992326a9466d4647c35468.png) Thanks for your help, ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [February 19, 2023, 8:19am UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/10 "2023-02-19T08:19:43Z")
It looks to me like your User Profiles are not correctly configured. Please go to Settings → Users & Authentication, click on “Edit User Profiles”, and take a screenshot of what you see in the right hand panel. It should be something like this: ![CleanShot 2023-02-19 at 16.18.18@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/b/cb77baae2116e2e853878eb1d41fe7ae38821a3c.png) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [February 19, 2023, 2:41pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/11 "2023-02-19T14:41:10Z")
What if you choose the “Signed in user’s email” value instead of “User \> BenMail”\>? ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 19, 2023, 3:39pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/12 "2023-02-19T15:39:20Z")
It seems to be ok ![20230219-5](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/b/3b61811e691f7c5c6b73c407650d57840d3d931e.png) ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 19, 2023, 3:42pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/13 "2023-02-19T15:42:17Z")
Hello ThinhDinh if you refer to the Special Value “User’s Email Adress”, I already tried this and it does not work… ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [February 19, 2023, 4:01pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/14 "2023-02-19T16:01:30Z")
I notice that your BenImg column is a Link Type column. Please change that to an Image type. I’m not sure if that will make any difference, but it might. ---
**Author:** ![Laurent\_Ruyssen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurent_ruyssen/32/36449_2.png) [@Laurent\_Ruyssen](https://community.glideapps.com/u/Laurent_Ruyssen)\ **Post date:** [February 19, 2023, 7:02pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/15 "2023-02-19T19:02:01Z")
I tried, but I still have the same result… ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [February 19, 2023, 11:59pm UTC](https://community.glideapps.com/t/special-value-users-email-address-not-working-anymore/58131/16 "2023-02-19T23:59:16Z")
If this issue still persists, please get support from within Glide while the app is open by selecting the “?” button at the bottom right. That will bring you to a support page, which currently has an “Open Support Ticket” link.