# Signed up for Maker but showing Explorer, unable to use custom domain **URL:** \ **Category:** Report a Bug\ **Created:** [August 25, 2025, 2:38am UTC](https://community.glideapps.com/t/signed-up-for-maker-but-showing-explorer-unable-to-use-custom-domain/84000 "2025-08-25T02:38:07Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Doug\_Olson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/doug_olson/32/87618_2.png) [@Doug\_Olson](https://community.glideapps.com/u/Doug_Olson)\ **Post date:** [August 25, 2025, 2:38am UTC](https://community.glideapps.com/t/signed-up-for-maker-but-showing-explorer-unable-to-use-custom-domain/84000/1 "2025-08-25T02:38:07Z")
_First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_ * * * **Team ID:** - In the Glide dashoard URL, e.g. **App ID:** - In the Glide builder URL, e.g. ([https://dougs-google-sheets--tk2o.glide.page/](https://dougs-google-sheets--tk2o.glide.page/)) **Description** I signed up for Maker plan so i can do a custom domain. When i try to upgrade it says I’m in maker for $60, but it says I’m explorer and can’t use a custom domain. Emailed 3 times and no Reponses **How to replicate** - List the steps, in detail, for recreating the issue. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [August 25, 2025, 5:42am UTC](https://community.glideapps.com/t/signed-up-for-maker-but-showing-explorer-unable-to-use-custom-domain/84000/2 "2025-08-25T05:42:39Z")
It can sometimes take a little while before an upgrade from Explorer to Maker is applied. Is it reflecting correctly now? ---
**Author:** ![Doug\_Olson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/doug_olson/32/87618_2.png) [@Doug\_Olson](https://community.glideapps.com/u/Doug_Olson)\ **Post date:** [August 26, 2025, 2:17am UTC](https://community.glideapps.com/t/signed-up-for-maker-but-showing-explorer-unable-to-use-custom-domain/84000/3 "2025-08-26T02:17:17Z")
No, it still saying Explorer but when I click upgrade it says I’m on plan Maker and paying $60. It’s been over a week. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [August 26, 2025, 2:28am UTC](https://community.glideapps.com/t/signed-up-for-maker-but-showing-explorer-unable-to-use-custom-domain/84000/4 "2025-08-26T02:28:13Z")
Please submit a ticket via the chat bubble in the builder. ---
**Author:** ![Doug\_Olson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/doug_olson/32/87618_2.png) [@Doug\_Olson](https://community.glideapps.com/u/Doug_Olson)\ **Post date:** [August 26, 2025, 2:31am UTC](https://community.glideapps.com/t/signed-up-for-maker-but-showing-explorer-unable-to-use-custom-domain/84000/5 "2025-08-26T02:31:12Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/5/25035c8243b8e54ad3c78afc1d9b5d6b62e6dc7e.png) hopefully this works ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [February 22, 2026, 2:32am UTC](https://community.glideapps.com/t/signed-up-for-maker-but-showing-explorer-unable-to-use-custom-domain/84000/6 "2026-02-22T02:32:02Z")
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