Sign up freezes when using a corporate emai

Hi there! I am trying to sign up with a corporate email to create an account and the sign up pop up freezes in the “Sending email” step. Do you know if the service is down?

Thanks!

All system operational. Can you try again ? And if unsuccessful try to clear your cache and download again the app.

Let us know !

Still the same issue. In Safari 14.0.3: Clear Cache, Turned On private Mode.

@AymenM I am getting a message that says “Failed to create and send auth link: not an email”

However yesterday we did receive the email to verify the account.

Do you know why this must be?

Closing due to inactivity. This topic will be deleted in a few weeks if there are no more comments.