Sign-in screen Branding Background

Hello, I’m trying to upload an image to the login screen but no image is uploading
I tried to mount a mobile-adapted counter but it also failed
what can we do ?

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Hi
I need help I’m trying to upload a picture to the login screen and it does not give me
It is important to note that I use PRO

What type of file are you trying to upload there? Is it .jpg or .png?

hi , the type is jpg

Is the file size too big?

3.87 mb

Can you try reducing the size of the image then upload again? I think it’s a bit big.

Yes i will try now.

It does not work, I reduced the jpg image to 150kb

Can you include a video of the bug in action?

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I have the same problem. I can’t choose neither background nor logo.
How to send or attach the video?

Moreover, yesterday everything worked fine with the same app.

You can record your problem with https://www.loom.com/ and send the link for us here.

video with bug: screencast bug.mov - Google Drive

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Please create a support ticket so the support team can help your case.

https://glide-help.zendesk.com/hc/en-us/requests/new

Make sure you attach the Loom video above as well. Thank you.

Done.
Thank you, ThinhDinh!

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