# Sign in error/bug just appeared no access **URL:** \ **Category:** Report a Bug\ **Created:** [March 28, 2020, 9:42pm UTC](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039 "2020-03-28T21:42:45Z")\ **Posts on this page:** 7\ **Page:** 2
**Author:** ![Abe\_Pralle](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/abe_pralle/32/4864_2.png) [@Abe\_Pralle](https://community.glideapps.com/u/Abe_Pralle)\ **Post date:** [March 29, 2020, 1:09am UTC](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039/21 "2020-03-29T01:09:24Z")
Here’s a video: > **[GlideLoginIssue.mp4 (video)](https://drive.google.com/file/d/1-nYv-35R38GCQtp3kvBv0rVHBqclm9Dd/view?usp=drive_open)** > > Google Drive file. and my very rough app-in-development which works fine anywhere except on my iPhone X: > **[Kati Box](https://katibox.glideapp.io/)** > > Enjoy grab-and-go dinners at a reduced price. ---
**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\ **Post date:** [March 29, 2020, 1:11am UTC](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039/22 "2020-03-29T01:11:32Z")
This should be fixed now. Thank you all for reporting and helping so quickly. ---
**Author:** ![Abe\_Pralle](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/abe_pralle/32/4864_2.png) [@Abe\_Pralle](https://community.glideapps.com/u/Abe_Pralle)\ **Post date:** [March 29, 2020, 1:15am UTC](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039/23 "2020-03-29T01:15:41Z")
Fix confirmed! Thanks for the quick turnaround! ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [March 29, 2020, 4:11am UTC](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039/24 "2020-03-29T04:11:58Z")
Thanks Mark. All fixed now. Appreciate quick turnaround ---
**Author:** ![Food2Soil](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/food2soil/32/659_2.png) [@Food2Soil](https://community.glideapps.com/u/Food2Soil)\ **Post date:** [May 18, 2020, 4:46pm UTC](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039/25 "2020-05-18T16:46:29Z")
I am having this issue with a whitelisted app. I’ve confirmed the user’s email is in the white list. User previously had access to the app. I moved the app from My Apps into an Org and published it as an internal app by mistake. I then duplicated the app, deleted the previous app and republished it as a public app with the same link. All my users lost access to the app even though the link was the same. We instructed them to delete the app, reinstall it and go through the sign in process. Looks like this worked for most users. But there is one user with an iphone who cannot restore access. I’ve checked her email address is in the whitelist. She has deleted and reinstalled the app. It keeps giving her the error 'Email is now allowed to sign in. Please try another. Please help. ---
**Author:** ![Larry\_engineer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/larry_engineer/32/18874_2.png) [@Larry\_engineer](https://community.glideapps.com/u/Larry_engineer)\ **Post date:** [December 29, 2020, 2:38am UTC](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039/26 "2020-12-29T02:38:26Z")
I am facing the same error as well. ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [December 29, 2020, 2:44am UTC](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039/27 "2020-12-29T02:44:03Z")
> [@rotating\_light Glide is down](https://community.glideapps.com/t/glide-is-down/20421): > > Follow status updates here: [https://status.glideapps.com/](https://status.glideapps.com/) We’ve identified the issue and are working to resume the service now. Update: Everything is working normally again. [Previous page](https://community.glideapps.com/t/sign-in-error-bug-just-appeared-no-access/6039.md?page=1)