# "Show detail" screen not saving data? **URL:** \ **Category:** Ask for Help\ **Created:** [May 6, 2024, 9:41am UTC](https://community.glideapps.com/t/show-detail-screen-not-saving-data/73107 "2024-05-06T09:41:58Z")\ **Posts on this page:** 7\ **Page:** 3
**Author:** ![Gary\_Willmott](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gary_willmott/32/837_2.png) [@Gary\_Willmott](https://community.glideapps.com/u/Gary_Willmott)\ **Post date:** [May 13, 2024, 7:13am UTC](https://community.glideapps.com/t/show-detail-screen-not-saving-data/73107/41 "2024-05-13T07:13:00Z")
Tx Darren, I have done that ---
**Author:** ![Gary\_Willmott](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gary_willmott/32/837_2.png) [@Gary\_Willmott](https://community.glideapps.com/u/Gary_Willmott)\ **Post date:** [May 15, 2024, 11:48am UTC](https://community.glideapps.com/t/show-detail-screen-not-saving-data/73107/42 "2024-05-15T11:48:31Z")
Logged a ticket 6 days ago and still no reply after following up twice? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 15, 2024, 2:24pm UTC](https://community.glideapps.com/t/show-detail-screen-not-saving-data/73107/43 "2024-05-15T14:24:18Z")
As fellow users I think that’s the best we can advise. I don’t know if they have to deal with more tickets in the past few days and how many are left to be dealt with. ---
**Author:** ![Gary\_Willmott](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gary_willmott/32/837_2.png) [@Gary\_Willmott](https://community.glideapps.com/u/Gary_Willmott)\ **Post date:** [May 16, 2024, 2:25pm UTC](https://community.glideapps.com/t/show-detail-screen-not-saving-data/73107/44 "2024-05-16T14:25:18Z")
> [@ThinhDinh](#): > > lt I hear you but 7 days, not even a reply? For a paying customer, this is a shocker … any idea on how to escalate? I’ve followed with the 3 times already ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 16, 2024, 2:40pm UTC](https://community.glideapps.com/t/show-detail-screen-not-saving-data/73107/45 "2024-05-16T14:40:02Z")
> [@Gary\_Willmott](#): > > any idea on how to escalate? Nope, I understand your frustration but at this point only their support team knows where your ticket is in the waiting line. ---
**Author:** ![Gary\_Willmott](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gary_willmott/32/837_2.png) [@Gary\_Willmott](https://community.glideapps.com/u/Gary_Willmott)\ **Post date:** [August 30, 2024, 8:49am UTC](https://community.glideapps.com/t/show-detail-screen-not-saving-data/73107/46 "2024-08-30T08:49:19Z")
Just wanted to loop back here. It turns out that I was using Query columns which was causing crazy delays. I’ve converted a bunch of the structure to Relation and it’s a lot better good video to watch [![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/2/e24eca45a1c88a7d412afe58239d0038bad52726.jpeg "Relations vs Query Columns | Glide Apps Tutorial | No Code") ](https://www.youtube.com/watch?v=wa1OEGBG-3s) ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [September 6, 2024, 8:49am UTC](https://community.glideapps.com/t/show-detail-screen-not-saving-data/73107/47 "2024-09-06T08:49:46Z")
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