# Shortio action

**URL:** <https://community.glideapps.com/t/shortio-action/61909>\
**Category:** Report a Bug\
**Created:** [May 19, 2023, 9:10am UTC](https://community.glideapps.com/t/shortio-action/61909 "2023-05-19T09:10:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Pavel\_CZ](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pavel_cz/32/53647_2.png) [@Pavel\_CZ](https://community.glideapps.com/u/Pavel_CZ)\
**Post date:** [May 19, 2023, 9:10am UTC](https://community.glideapps.com/t/shortio-action/61909/1 "2023-05-19T09:10:48Z")

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Hi, Shortio action does not work on published version of project. In editor everything goes smooth but in published application there is not action button even vissible. Can you help? Before I used zapier on this.

Thanks!

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 19, 2023, 2:02pm UTC](https://community.glideapps.com/t/shortio-action/61909/2 "2023-05-19T14:02:38Z")

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> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

Please submit a ticket. Thank you!

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [May 21, 2023, 7:27pm UTC](https://community.glideapps.com/t/shortio-action/61909/3 "2023-05-21T19:27:49Z")

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