# Sheet not reloaded today?

**URL:** <https://community.glideapps.com/t/sheet-not-reloaded-today/23444>\
**Category:** Report a Bug\
**Created:** [February 25, 2021, 8:40pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444 "2021-02-25T20:40:14Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 25, 2021, 8:40pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/1 "2021-02-25T20:40:14Z")

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Our sheet hasn’t reloaded today and it won’t in the Glide Admin interface?

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 25, 2021, 9:19pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/2 "2021-02-25T21:19:40Z")

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We have a second app’s sheet that is reloading?

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 25, 2021, 10:10pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/3 "2021-02-25T22:10:56Z")

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We have nearly 600 users, please reload our sheet.

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 25, 2021, 10:18pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/4 "2021-02-25T22:18:52Z")

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![Screenshot 2021-02-25 161749](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/d/3d1ad7425eea7618b7f4369dda32d175d870b204.jpeg)

This is what we see all day?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [February 25, 2021, 10:58pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/5 "2021-02-25T22:58:42Z")

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Have you tried contacting glide support?

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 25, 2021, 11:08pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/6 "2021-02-25T23:08:57Z")

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Yes.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [February 25, 2021, 11:15pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/7 "2021-02-25T23:15:12Z")

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Any response from them yet?

- Do you have a yellow ⚠ by your reload button?
- Have you made any major structural changes to your sheet?
- Have any permissions changed on your sheets recently?
- Do you have any issue signing into Google Drive or opening the google sheet with the same google account used for glide?

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 25, 2021, 11:17pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/8 "2021-02-25T23:17:27Z")

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No  
No  
Not that I know of? I do have a Glide Expert though. He owns the sheet. I have reached out to him as well. Unfortunately, time zones…

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 25, 2021, 11:19pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/9 "2021-02-25T23:19:34Z")

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Can I safely replace the sheet with a copy? I CANNOT blow this thing up. My development investment is starting to become significant.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [February 25, 2021, 11:23pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/10 "2021-02-25T23:23:45Z")

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Technically yes, you should be able to replace the source sheet for an app, but I honestly haven’t ever tried it and personally that wouldn’t be the first thing I try. I would first make a couple of duplicates of the app…both with and without copying the sheet to see if that works.

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 25, 2021, 11:43pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/11 "2021-02-25T23:43:46Z")

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Somehow magically it’s working for my Expert or someone did something? I have had customers entering things all day that didn’t make it. I think I’m going to need an expert in a US timezone as well? I have a deal working on 44 of these and I fear writing an SLA. I’m learning what could happen I guess before I start writing contracts?

I started making a living in 95 using the Internet so I remember the wild west feelings and navigating the contract process when things were very dicey. It’s okay, I will figure something out to monitor more closely.

Thank you for your words of wisdom.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [February 25, 2021, 11:47pm UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/12 "2021-02-25T23:47:42Z")

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So it is working now? Did you make any duplicates, or did it just start working?

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**Author:** ![Dave\_Lalande](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dave_lalande/32/5979_2.png) [@Dave\_Lalande](https://community.glideapps.com/u/Dave_Lalande)\
**Post date:** [February 26, 2021, 12:30am UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/13 "2021-02-26T00:30:19Z")

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My expert wrote me and said, “it works for me”. And I went back, the sheet and Glide matched as well I was able to refresh the sheet without error? It just started working. The two of us think Glide fixed it?

I am going to have to make a duplicate and test the replacement to do the sheet change of ownership because I don’t know if he drops out and the sheet hands me the ownership if Glide would have to refresh its permissions to the sheet with me as the new owner? I can’t take any chances of this app going down, or at least lower the math as much as possible.

Thanks again!

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<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [February 26, 2021, 1:00am UTC](https://community.glideapps.com/t/sheet-not-reloaded-today/23444/14 "2021-02-26T01:00:49Z")

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Glad it works now. Doesn’t hurt to play around with a duplicate to get a better feel for things…and just to have a backup for that matter.
