# Shadows instead of Words

**URL:** <https://community.glideapps.com/t/shadows-instead-of-words/20954>\
**Category:** Report a Bug\
**Created:** [January 10, 2021, 12:33am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954 "2021-01-10T00:33:34Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 12:33am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/1 "2021-01-10T00:33:34Z")

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My app’s URL: [https://rebeljrotc.glideapp.io/](https://rebeljrotc.glideapp.io/)

Users are seeing rectangular shadows instead of words on many of my links on the My Responsibility page

See screenshot

!

[Screenshot\_20210109-192901\_Chrome|236x500](https://community.glideapps.com/uploads/short-url/1MWGEkJxPUMBhq98PY9JltjHoJO.jpeg)

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 10, 2021, 12:48am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/2 "2021-01-10T00:48:26Z")

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Are you pointing to an empty column for that link component?

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 12:52am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/3 "2021-01-10T00:52:56Z")

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Each link is active. On my phone, it starts out as that gray shadow box and then becomes the words. For my users, it doesn’t change to words.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 10, 2021, 12:56am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/4 "2021-01-10T00:56:04Z")

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Can you temporarily allow access so we can try out the tab in question? What link are you pointing to in that component?

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 12:57am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/5 "2021-01-10T00:57:13Z")

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One sec

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:00am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/6 "2021-01-10T01:00:03Z")

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Go ahead

It’s the My Responsibility tab

Then A B or C

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 10, 2021, 1:07am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/7 "2021-01-10T01:07:56Z")

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I have just signed in with [ariesarsenal@gmail.com](mailto:ariesarsenal@gmail.com) and it shows a blank screen to me. Do you have any further visibility settings?

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:10am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/8 "2021-01-10T01:10:02Z")

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> [@ThinhDinh](#):
>
> [ariesarsenal@gmail.com](mailto:ariesarsenal@gmail.com)

one sec

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:11am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/9 "2021-01-10T01:11:51Z")

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Okay. You should see it now

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 10, 2021, 1:12am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/10 "2021-01-10T01:12:54Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/1/b1d36aeb66c85ce2570c5679a7161f9839a69e36.png)

It does take a while to load but it shows for me.

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:13am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/11 "2021-01-10T01:13:42Z")

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It’s the A, B, and C tabs that give some users trouble

Would a bad wifi connection keep it from populating?

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:14am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/12 "2021-01-10T01:14:41Z")

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I guess I’m asking why does it take so long to load? My guess is that’s related to some folks not being able to see anything but long, gray shadow recctangles.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 10, 2021, 1:14am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/13 "2021-01-10T01:14:52Z")

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I suspect it’s the destination website that causes the delay. I think Glide would need to load the site first, then take the URL to display on the app. Your link on that component takes much longer to load for me.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 10, 2021, 1:15am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/14 "2021-01-10T01:15:30Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/7/2753885103cbdd31d590fcac0c977b5017d1ab65.png)

I can see the links in A, B and C normally.

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:16am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/15 "2021-01-10T01:16:00Z")

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Most of those are Google Docs links. Any suggestions on how I can cut the delay or solve this issue for those select users having problems?

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:16am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/16 "2021-01-10T01:16:43Z")

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Again, this is a problem for some users, not for most.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 10, 2021, 1:17am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/17 "2021-01-10T01:17:35Z")

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I’m not entirely sure, probably it has to do with the Internet connection quality. Would you consider using a button and set an open link action instead?

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:18am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/18 "2021-01-10T01:18:19Z")

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Buttons instead of links? I’ll try that.

Much appreciated.

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<div class="post-metadata">

**Author:** ![Force\_User](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/force_user/32/18932_2.png) [@Force\_User](https://community.glideapps.com/u/Force_User)\
**Post date:** [January 10, 2021, 1:22am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/19 "2021-01-10T01:22:39Z")

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My spreadsheet isn’t setup to support buttons. It uses the http hyperlink as the name for the button (not just for the target).

I’ll keep trying

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 10, 2021, 1:23am UTC](https://community.glideapps.com/t/shadows-instead-of-words/20954/20 "2021-01-10T01:23:21Z")

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Yeah I was thinking you can use buttons to not show the delay in loading the link’s URL. You can just setup a button, set the action to Open Link and use yoru destination link for each button.

[Next page](https://community.glideapps.com/t/shadows-instead-of-words/20954.md?page=2)
