# Sending SMS VS Push Notifications to Users **URL:** \ **Category:** Ask for Help\ **Created:** [March 30, 2021, 2:43am UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904 "2021-03-30T02:43:29Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\ **Post date:** [March 30, 2021, 2:43am UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/1 "2021-03-30T02:43:29Z")
Is anyone doing either for their app? What type of information is needed from the user for each? How is each implemented? Thanks! ---
**Author:** ![adriasoce](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adriasoce/32/24153_2.png) [@adriasoce](https://community.glideapps.com/u/adriasoce)\ **Post date:** [March 30, 2021, 8:07am UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/2 "2021-03-30T08:07:03Z")
You can check this two documentations: - [https://docs.glideapps.com/all/reference/features/notifications](https://docs.glideapps.com/all/reference/features/notifications) - [https://docs.glideapps.com/all/reference/actions/single-actions/communication/text-message](https://docs.glideapps.com/all/reference/actions/single-actions/communication/text-message) ---
**Author:** ![V88](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/v88/32/90054_2.png) [@V88](https://community.glideapps.com/u/V88)\ **Post date:** [March 30, 2021, 10:31am UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/3 "2021-03-30T10:31:13Z")
We use SMS notifications a lot. What is your specific “use case”? ---
**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\ **Post date:** [March 30, 2021, 1:09pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/4 "2021-03-30T13:09:23Z")
Mostly for when something new is added to the app. I know both have some limitations however. ---
**Author:** ![V88](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/v88/32/90054_2.png) [@V88](https://community.glideapps.com/u/V88)\ **Post date:** [March 30, 2021, 1:16pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/5 "2021-03-30T13:16:15Z")
So in that scenario we use a webhook into Integromat which then handles SMS notification via ClickSend. Works really well. Alternatively, if the notification is scheduled, rather than triggered by a user interaction, then we set Integromat to handle it for us. ---
**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\ **Post date:** [April 4, 2021, 1:49pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/6 "2021-04-04T13:49:35Z")
Ah ok cool! Where do you create these messages? ---
**Author:** ![PabloMFalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablomfalero/32/31166_2.png) [@PabloMFalero](https://community.glideapps.com/u/PabloMFalero)\ **Post date:** [April 4, 2021, 7:49pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/7 "2021-04-04T19:49:36Z")
I found Twilio better, if I’m not wrong, ClickSend doesn’t allow multiple senders, right? ---
**Author:** ![V88](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/v88/32/90054_2.png) [@V88](https://community.glideapps.com/u/V88)\ **Post date:** [April 4, 2021, 10:12pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/8 "2021-04-04T22:12:21Z")
Not sure what you mean there. I setup an account per customer. Works great. But will look at Twillo for sure. ---
**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\ **Post date:** [April 4, 2021, 10:23pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/9 "2021-04-04T22:23:52Z")
You create the messages via click send? and is this better and notifications? ---
**Author:** ![PabloMFalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablomfalero/32/31166_2.png) [@PabloMFalero](https://community.glideapps.com/u/PabloMFalero)\ **Post date:** [April 5, 2021, 7:12am UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/10 "2021-04-05T07:12:20Z")
What I mean is that I tried to use ClickSend for a customer that needed to send messages to multiple users at once, but ClickSend did not allow it, it was only one message to one user at a time. Twilio allows to send one message to multiple users ---
**Author:** ![V88](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/v88/32/90054_2.png) [@V88](https://community.glideapps.com/u/V88)\ **Post date:** [April 5, 2021, 8:19am UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/11 "2021-04-05T08:19:18Z")
Ok. Understood. However in ClickSend you can send to a single number or a list via the Integromat integration, ---
**Author:** ![PabloMFalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablomfalero/32/31166_2.png) [@PabloMFalero](https://community.glideapps.com/u/PabloMFalero)\ **Post date:** [April 5, 2021, 8:20am UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/12 "2021-04-05T08:20:32Z")
Good to know about the integromat integration, I’ll give it a go next time I need it! Thanks!! ---
**Author:** ![V88](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/v88/32/90054_2.png) [@V88](https://community.glideapps.com/u/V88)\ **Post date:** [April 5, 2021, 8:20am UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/13 "2021-04-05T08:20:35Z")
When a user needs “important” notification I use Integromat to send them SMS vis its ClickSend integration module. ---
**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\ **Post date:** [April 5, 2021, 2:45pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/14 "2021-04-05T14:45:03Z")
Got it! Where do I compose the message they will receive? ---
**Author:** ![V88](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/v88/32/90054_2.png) [@V88](https://community.glideapps.com/u/V88)\ **Post date:** [April 5, 2021, 2:50pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/15 "2021-04-05T14:50:40Z")
Within Integromat. You can “hardcode” it in there OR you can pull it from the information your app sent in a webhook OR you can grab it from a row in your G Sheet. ---
**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\ **Post date:** [April 5, 2021, 3:03pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/16 "2021-04-05T15:03:02Z")
ok great, and this is better than app notifiications you think? ---
**Author:** ![V88](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/v88/32/90054_2.png) [@V88](https://community.glideapps.com/u/V88)\ **Post date:** [April 5, 2021, 3:17pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/17 "2021-04-05T15:17:25Z")
Well it’s not that it’s better, but rather that Glide doesn’t support app push notifications (apart from those related to the chat component on an Android device AFAIK). So if you want to notify your app user about something important then you have email or SMS (and potentially WhatsApp with a few gotchas). In my scenario SMS works well, although there will be a cost of circa 2.5p (0.025 GBP) per SMS. As an aside, the lack of push notifications is a general issue for most PWAs right now, not just those created using glide. ---
**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\ **Post date:** [April 5, 2021, 3:39pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/18 "2021-04-05T15:39:44Z")
OK gotcha!! Thank you! Will look into this then. Also does this work for iOS? and what information should I be getting from the user to send an MMS or SMS? ---
**Author:** ![V88](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/v88/32/90054_2.png) [@V88](https://community.glideapps.com/u/V88)\ **Post date:** [April 5, 2021, 3:55pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/19 "2021-04-05T15:55:35Z")
It’s just a text message. So just their mobile number. ---
**Author:** ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)\ **Post date:** [April 5, 2021, 4:13pm UTC](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904/20 "2021-04-05T16:13:37Z")
I don’t need their service provider? [Next page](https://community.glideapps.com/t/sending-sms-vs-push-notifications-to-users/24904.md?page=2)