# 'Send email' trigger/action didn't work **URL:** \ **Category:** Ask for Help\ **Created:** [April 4, 2023, 2:51am UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109 "2023-04-04T02:51:55Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\ **Post date:** [April 4, 2023, 2:51am UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/1 "2023-04-04T02:51:55Z")
I’m trying to set up email notifications for when someone gets a review but i just tried it and it didn’t work. Did I set something up wrong? ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/0/50e73d6287923930bd4f9a5eeca56d0abf02c16b.jpeg) ---
**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\ **Post date:** [April 4, 2023, 4:05am UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/2 "2023-04-04T04:05:12Z")
Glide is not reliable… I would use Google Scripts 😉 ---
**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\ **Post date:** [April 4, 2023, 12:07pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/3 "2023-04-04T12:07:08Z")
well, that’s annoying. I’ve never heard of google scripts, I’ll check it out. Do i need to make a custom action? ---
**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\ **Post date:** [April 4, 2023, 12:11pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/4 "2023-04-04T12:11:27Z")
Yes… to activate webhook to Google Script, I have a sample here: > **[StructureArt DIGITAL](https://hello.structureartdigital.com/dl/d0a5f4/S/c1ff28/r/3ev3g2DwQVGfxuFA9IN5iw)** > > StructureArt Digital Page is a user-aware, interactive system that allows you to connect google sheets with a web application. All data is stored and calculated in google sheets and displayed in real-time on the web. Connect your calendars and... ---
**Author:** ![gvalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gvalero/32/1037_2.png) [@gvalero](https://community.glideapps.com/u/gvalero)\ **Post date:** [April 4, 2023, 3:00pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/5 "2023-04-04T15:00:35Z")
Hola! It worked for me, this is how it looks like in Hotmail… ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/f/4f55c3ee1bd3b9a8f00a544f90a246169b39e465.png) Did you check your Spam folder? Are you using a Classic APP or Glide APP?. Test with the last one please… Bye @Katelyn_Alberts ---
**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\ **Post date:** [April 4, 2023, 3:11pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/6 "2023-04-04T15:11:17Z")
Hey Katelyn, in this video @Robert_Petitto shows all different ways to send email and explain how each one looks like. [![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/5/051e67693937ee06e8fb3504db3218157b0e64c0.jpeg "Glide Integrations: Send Email with Gmail and Outlook") ](https://www.youtube.com/watch?v=XL7RHhF_Z5s) > [@Uzo](#): > > Glide is not reliable So I guess it’s not about reliability, but about understanding how the things work ---
**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\ **Post date:** [April 4, 2023, 3:14pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/7 "2023-04-04T15:14:45Z")
I just spent five days fixing my customer’s Pages because Glide changed something in the Users Profile sheet. It is not reliable. ---
**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\ **Post date:** [April 4, 2023, 11:56pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/8 "2023-04-04T23:56:02Z")
I checked my spam, not there. I am on classic apps! ---
**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\ **Post date:** [April 4, 2023, 11:56pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/9 "2023-04-04T23:56:41Z")
ah thank you! ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 5, 2023, 12:34am UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/10 "2023-04-05T00:34:31Z")
![Ververy · Glide 2023-04-05 at 7.32.08 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/6/c6cf2060b9a7844cf31b5d7ffaf18b95d045bd06.jpeg) It does seem like there’s a 403 error whenever I try a “Send Email” action on that same app. A 403 error, also known as “HTTP 403 Forbidden,” is an HTTP status code that indicates the server understood the client’s request, but the client does not have the necessary permissions to access the requested resource. This error typically occurs when the client tries to access a protected or restricted resource for which they lack the appropriate authentication, authorization, or credentials. For context, this app is on Pro Legacy, not on the new teams plan. I wonder if there are any restrictions with “Send Email” for legacy @DJP @Jason . ---
**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\ **Post date:** [April 6, 2023, 2:35am UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/11 "2023-04-06T02:35:47Z")
Thank you so much for looking in to this Thinh! Hopefully I’ll get some sort of clarity from them. I’ve been curious if the fact that i haven’t upgraded to teams has affected anything on my app. I just haven’t needed to upgrade yet. ---
**Author:** ![DJP](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/djp/32/62545_2.png) [@DJP](https://community.glideapps.com/u/DJP)\ **Post date:** [April 13, 2023, 2:48pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/12 "2023-04-13T14:48:20Z")
Hey, Katelyn! Could you DM me your team ID and app ID, so I can look into this further? Did you already open a support ticket? ---
**Author:** ![bjorn421458](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/bjorn421458/32/61475_2.png) [@bjorn421458](https://community.glideapps.com/u/bjorn421458)\ **Post date:** [September 7, 2023, 2:55pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/13 "2023-09-07T14:55:01Z")
Hello! Was this ever solved? I’m in the same situation and the “Send Email” action isn’t working. @DJP @Jason @ThinhDinh @Katelyn_Alberts @Lucas_Pires ---
**Author:** ![DJP](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/djp/32/62545_2.png) [@DJP](https://community.glideapps.com/u/DJP)\ **Post date:** [September 7, 2023, 9:54pm UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/14 "2023-09-07T21:54:00Z")
Hey, Bjorn! What team plan are you on? Note: This action is not available on Free plans. ---
**Author:** ![bjorn421458](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/bjorn421458/32/61475_2.png) [@bjorn421458](https://community.glideapps.com/u/bjorn421458)\ **Post date:** [September 8, 2023, 10:06am UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/15 "2023-09-08T10:06:09Z")
Hey, thanks for the answer! That must be it. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [September 15, 2023, 10:07am UTC](https://community.glideapps.com/t/send-email-trigger-action-didnt-work/60109/16 "2023-09-15T10:07:01Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.