# "Send Email" displaying error, not allowed **URL:** \ **Category:** Ask for Help\ **Created:** [May 27, 2024, 9:30pm UTC](https://community.glideapps.com/t/send-email-displaying-error-not-allowed/73699 "2024-05-27T21:30:17Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Kev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kev/32/70646_2.png) [@Kev](https://community.glideapps.com/u/Kev)\ **Post date:** [May 27, 2024, 9:30pm UTC](https://community.glideapps.com/t/send-email-displaying-error-not-allowed/73699/1 "2024-05-27T21:30:17Z")
Hi everyone! I am working on adding an automated email confirmation. After trying to set it up I execute the action but on doing it displays a notification “error”, Then I get an email saying the action failed, and when checking on the Action History I saw this error message: ![Sending Email](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/0/10c762811094d2d3b8205dbe2a8addffdf8a027d.jpeg) I read this feature is for paid plans, which I am currently on. Is anyone else experiencing this? I’m on a Legacy Pro plan. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 28, 2024, 12:33am UTC](https://community.glideapps.com/t/send-email-displaying-error-not-allowed/73699/2 "2024-05-28T00:33:22Z")
I just tried it on a Legacy Pro team and the email goes through. Do all the columns you reference in the action have a value? ---
**Author:** ![Kev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kev/32/70646_2.png) [@Kev](https://community.glideapps.com/u/Kev)\ **Post date:** [May 28, 2024, 1:08am UTC](https://community.glideapps.com/t/send-email-displaying-error-not-allowed/73699/3 "2024-05-28T01:08:15Z")
The only ones left empty are Bcc and Cc ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 28, 2024, 1:12am UTC](https://community.glideapps.com/t/send-email-displaying-error-not-allowed/73699/4 "2024-05-28T01:12:34Z")
Is your app a Classic app or a new app? ---
**Author:** ![Kev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kev/32/70646_2.png) [@Kev](https://community.glideapps.com/u/Kev)\ **Post date:** [May 28, 2024, 1:14am UTC](https://community.glideapps.com/t/send-email-displaying-error-not-allowed/73699/5 "2024-05-28T01:14:41Z")
It’s a new app. I even tried creating a brand new one under the same team on legacy pro but get thrown the same error, that’s why I thought it was something else. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 28, 2024, 1:17am UTC](https://community.glideapps.com/t/send-email-displaying-error-not-allowed/73699/6 "2024-05-28T01:17:59Z")
> **[Support | Glide Docs](https://www.glideapps.com/docs/support)** > > How to get support if you're experiencing issues with Glide. Then I would suggest submitting a ticket. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [June 4, 2024, 1:18am UTC](https://community.glideapps.com/t/send-email-displaying-error-not-allowed/73699/7 "2024-06-04T01:18:01Z")
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