# Send email action not working!

**URL:** <https://community.glideapps.com/t/send-email-action-not-working/76908>\
**Category:** Report a Bug\
**Created:** [October 8, 2024, 8:24am UTC](https://community.glideapps.com/t/send-email-action-not-working/76908 "2024-10-08T08:24:19Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Rien\_Dumore](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rien_dumore/32/79283_2.png) [@Rien\_Dumore](https://community.glideapps.com/u/Rien_Dumore)\
**Post date:** [October 8, 2024, 8:24am UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/1 "2024-10-08T08:24:19Z")

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The send email action is not working for me, does anyone else experience this problem?

I use a business and a team account, on both the send email action is not working. Can anyone help?

Sincerely Rien.

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**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [October 8, 2024, 9:45am UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/2 "2024-10-08T09:45:59Z")

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I just tested it and nothing was received in my inbox although the action history states that it works. Strange… maybe a delay?

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/a/0a726a9dcc2424226c36caea8dab5f930a6baec3.png)

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/c/7c29a28680401e9d36bd3ef953ee3ef2cfdcee0b.png)

Edit\*  
25 mins and still nothing received in the inbox so it really seems to be a bug.  
Note: Even though the email failed to send, the action consumed an update.

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**Author:** ![Joonas\_Tahtinen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/joonas_tahtinen/32/38673_2.png) [@Joonas\_Tahtinen](https://community.glideapps.com/u/Joonas_Tahtinen)\
**Post date:** [October 8, 2024, 1:02pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/3 "2024-10-08T13:02:01Z")

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Same here. Email is not working, contacted support. Two accounts, emails not sending…

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**Author:** ![angkukubb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/angkukubb/32/61516_2.png) [@angkukubb](https://community.glideapps.com/u/angkukubb)\
**Post date:** [October 8, 2024, 2:02pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/4 "2024-10-08T14:02:38Z")

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Same here

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**Author:** ![NFNHello](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nfnhello/32/3371_2.png) [@NFNHello](https://community.glideapps.com/u/NFNHello)\
**Post date:** [October 8, 2024, 2:38pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/5 "2024-10-08T14:38:54Z")

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Something’s broken somewhere. Glide is working on it - [Minor incident: We are investigating reports of some notification emails not arriving | Glide Status](https://status.glideapps.com/incidents/237734)

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**Author:** ![GregFisher](https://avatars.discourse-cdn.com/v4/letter/g/c2a13f/32.png) [@GregFisher](https://community.glideapps.com/u/GregFisher)\
**Post date:** [October 8, 2024, 8:56pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/6 "2024-10-08T20:56:42Z")

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Status says this is resolved but my clients are still unable to send emails. Error comes up when they send email.

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**Author:** ![angkukubb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/angkukubb/32/61516_2.png) [@angkukubb](https://community.glideapps.com/u/angkukubb)\
**Post date:** [October 8, 2024, 9:13pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/8 "2024-10-08T21:13:34Z")

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Still unable to send email.

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**Author:** ![NFNHello](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nfnhello/32/3371_2.png) [@NFNHello](https://community.glideapps.com/u/NFNHello)\
**Post date:** [October 8, 2024, 9:16pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/9 "2024-10-08T21:16:53Z")

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I’m still getting errors too. Maybe Glide closed the status incident prematurely, or there’s another issue at play here?

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [October 9, 2024, 3:38am UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/10 "2024-10-09T03:38:32Z")

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Hey folks,

The team’s aware of the issue and working on a fix. In the meantime we’re recommending the Gmail or Outlook integrations as a temporary workaround.

> [@Re: Delivery issues with Send Email action warning](https://community.glideapps.com/t/re-delivery-issues-with-send-email-action/76940):
>
> Hello Gliders, We’re aware of delivery problems affecting the Send Email action and are actively working on a fix to restore functionality. In the meantime, we recommend using our [Gmail](https://www.glideapps.com/docs/automation/integrations/gmail) or [Outlook](https://www.glideapps.com/docs/automation/integrations/microsoft-outlook) integrations as a temporary alternative for sending emails from your apps. Update 10/9: We’ve identified the issue and implemented a fix. Due to the nature of the issue it will take some time to propagate. We’ll keep this thread updated with details as they become available.

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<div class="post-metadata">

**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [October 9, 2024, 2:52pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/11 "2024-10-09T14:52:16Z")

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6 posts were merged into an existing topic: [Re: Delivery issues with Send Email action ⚠](https://community.glideapps.com/t/re-delivery-issues-with-send-email-action/76940/10)

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<div class="post-metadata">

**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [October 9, 2024, 2:53pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/12 "2024-10-09T14:53:16Z")

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I merged replies from this thread with the pinned discussion in the #Ask for Help category. Keep the conversation going here:

> [@Re: Delivery issues with Send Email action warning](https://community.glideapps.com/t/re-delivery-issues-with-send-email-action/76940):
>
> Hello Gliders, We’re aware of delivery problems affecting the Send Email action and are actively working on a fix to restore functionality. In the meantime, we recommend using our [Gmail](https://www.glideapps.com/docs/automation/integrations/gmail) or [Outlook](https://www.glideapps.com/docs/automation/integrations/microsoft-outlook) integrations as a temporary alternative for sending emails from your apps. Update 10/9: We’ve identified the issue and implemented a fix. Due to the nature of the issue it will take some time to propagate. We’ll keep this thread updated with details as they become available.

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<div class="post-metadata">

**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [October 9, 2024, 2:53pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908/13 "2024-10-09T14:53:45Z")

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