# Send Email action error?

**URL:** https://community.glideapps.com/t/send-email-action-error/70817
**Category:** Ask for Help
**Tags:** actions
**Created:** [February 14, 2024, 11:18am UTC](https://community.glideapps.com/t/send-email-action-error/70817 "2024-02-14T11:18:25Z")
**Posts on this page:** 13
**Page:** 1

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### Author: ![Kocha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kocha/32/70375_2.png) [@Kocha](https://community.glideapps.com/u/Kocha)
#### Post date: [February 14, 2024, 11:18am UTC](https://community.glideapps.com/t/send-email-action-error/70817/1 "2024-02-14T11:18:25Z")

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_First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_  
14.02.2024 13:00

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**Team ID:**

- In the Glide dashoard URL, e.g.  
`[55nTBFTCF2uXP6l1Rvam](https://go.glideapps.com/o/55nTBFTCF2uXP6l1Rvam)`

**App ID:**

- In the Glide builder URL, e.g.  
`https://go.glideapps.com/app/5BY4agUINrJJYOZIO9z9/actions/VrQwm4ZKxxDURiaUOAH4`

**Description**  
Send Email action is notifying an error each time we try to run it, and it isn’t sending any emails. I have maker plan.

**How to replicate**

- Create a button with a Send Email action and click it.

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### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [February 14, 2024, 1:49pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/2 "2024-02-14T13:49:21Z")

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Can you show us how your action is configured please?

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<div class="post-metadata">

### Author: ![Kocha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kocha/32/70375_2.png) [@Kocha](https://community.glideapps.com/u/Kocha)
#### Post date: [February 14, 2024, 1:58pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/3 "2024-02-14T13:58:42Z")

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![sendemail](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/3/c33a00a8c0202624a070c9ba2f512a049e09fc16.jpeg)  
For example  
it worked for 2 weeks, until today

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<div class="post-metadata">

### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [February 14, 2024, 2:03pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/4 "2024-02-14T14:03:33Z")

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What error do you see when it runs?

Is anything logged in the action log?

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<div class="post-metadata">

### Author: ![Kocha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kocha/32/70375_2.png) [@Kocha](https://community.glideapps.com/u/Kocha)
#### Post date: [February 14, 2024, 2:12pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/5 "2024-02-14T14:12:48Z")

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See red box “Error”  
In logs looks like everything is ok

 ![error](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/d/2d89b525d3e298c376eac06c65e87c25ba7cd055.jpeg)  
 ![error1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/f/2f4cf7dfd32ca3a505546aeceb4d053c3871cfcf.jpeg)

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<div class="post-metadata">

### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [February 14, 2024, 2:47pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/6 "2024-02-14T14:47:32Z")

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So even though the log shows no errors, no email is sent to the address stated?

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<div class="post-metadata">

### Author: ![Kocha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kocha/32/70375_2.png) [@Kocha](https://community.glideapps.com/u/Kocha)
#### Post date: [February 14, 2024, 5:05pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/7 "2024-02-14T17:05:31Z")

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Thats right  
Also an error notification pops up

 ![error](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/f/df666cde25b3cb6bc61056f65d43bf87a0ed6d4a.jpeg)

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<div class="post-metadata">

### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [February 14, 2024, 5:38pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/8 "2024-02-14T17:38:19Z")

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Which plan are you on? I’m wondering if you might have hit a limit for sending emails.

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<div class="post-metadata">

### Author: ![Kocha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kocha/32/70375_2.png) [@Kocha](https://community.glideapps.com/u/Kocha)
#### Post date: [February 14, 2024, 5:54pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/9 "2024-02-14T17:54:37Z")

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Im on “Maker” plan  
In these two weeks i sent about ± 1000 messages  
limit for sending emails? i never heard about this

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<div class="post-metadata">

### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [February 14, 2024, 6:08pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/10 "2024-02-14T18:08:42Z")

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I think there might be a limit, but I’m not sure what it is. @NoCodeAndy should be able to confirm or correct me.

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<div class="post-metadata">

### Author: ![Kocha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kocha/32/70375_2.png) [@Kocha](https://community.glideapps.com/u/Kocha)
#### Post date: [February 28, 2024, 9:48am UTC](https://community.glideapps.com/t/send-email-action-error/70817/11 "2024-02-28T09:48:46Z")

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Today it worked again)  
I think the limit is 1000 emails per month

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<div class="post-metadata">

### Author: ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)
#### Post date: [March 1, 2024, 8:43pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/12 "2024-03-01T20:43:57Z")

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Also remember to check if you’ve hit the updates limit for your plan.

See our docs for more details:

> **[Updates | Glide Docs](https://www.glideapps.com/docs/updates)**
>
> An explanation of updates and how they relate to billing.

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<div class="post-metadata">

### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)
#### Post date: [August 28, 2024, 8:44pm UTC](https://community.glideapps.com/t/send-email-action-error/70817/13 "2024-08-28T20:44:15Z")

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