# Scan code - could not initialize camera

**URL:** <https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973>\
**Category:** Ask for Help\
**Created:** [January 10, 2022, 4:40pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973 "2022-01-10T16:40:14Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Ganymed](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ganymed/32/27001_2.png) [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Post date:** [January 10, 2022, 4:40pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/1 "2022-01-10T16:40:15Z")

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![Screen Shot 2022-01-10 at 17.50.01](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/f/ffe64ef227dbcb9b4797a8f1d3f0258f9c43be24.jpeg)  
 ![Screen Shot 2022-01-10 at 17.49.30](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/3/037c658adae4e26c1d01e20fd2440967982031f3.png)  
Camera (iphone) works with image picker but scan barcode returns this error…  
Please help…

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [January 10, 2022, 4:44pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/2 "2022-01-10T16:44:17Z")

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Hola @Ganymed

Do you have any screenshots?

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**Author:** ![Ganymed](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ganymed/32/27001_2.png) [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Post date:** [January 10, 2022, 4:51pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/3 "2022-01-10T16:51:22Z")

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Included…

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [January 10, 2022, 4:53pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/4 "2022-01-10T16:53:17Z")

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Can you share an app where this is happening?

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**Author:** ![Ganymed](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ganymed/32/27001_2.png) [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Post date:** [January 10, 2022, 4:54pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/5 "2022-01-10T16:54:59Z")

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> **[BOOKLET](https://adventurous-bikes-5725.glideapp.io)**

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [January 10, 2022, 5:03pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/6 "2022-01-10T17:03:25Z")

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I can’t reproduce

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/7/07d061bc715b373fe5326e66a19769011f6dfe5d.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/4/4407b15cfd4c351efae4db40cb0db44e95c8d03c.jpeg)

Can you give us more details of these iPhones?

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<div class="post-metadata">

**Author:** ![Ganymed](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ganymed/32/27001_2.png) [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Post date:** [January 10, 2022, 5:06pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/7 "2022-01-10T17:06:59Z")

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![Screen Shot 2022-01-10 at 18.06.10](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/4/74e2fe8e5a4ae034097590a201ff5bac7fad37bf.png)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 10, 2022, 5:52pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/8 "2022-01-10T17:52:54Z")

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Is it possible that camera permissions have been disabled for the browser or that specific url? I think the image picker is different from the barcode scanner because the image picker still uses the phone’s photo app. It doesn’t render the camera view within the app like the barcode scanner does. So permissions for the image picker and the barcode scanner are probably quite a bit different. I would check permissions for Safari and and permission settings within the browser settings.

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**Author:** ![Ganymed](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ganymed/32/27001_2.png) [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Post date:** [January 10, 2022, 6:02pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/9 "2022-01-10T18:02:46Z")

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Unexpected but true. Thanks a lot

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [January 11, 2022, 6:03pm UTC](https://community.glideapps.com/t/scan-code-could-not-initialize-camera/36973/10 "2022-01-11T18:03:38Z")

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