# Safari Browswer - Custom Collections are slow to load especially on Safari

**URL:** <https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511>\
**Category:** Report a Bug\
**Tags:** glide-escalated\
**Created:** [December 11, 2024, 3:21am UTC](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511 "2024-12-11T03:21:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rayo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rayo/32/91372_2.png) [@rayo](https://community.glideapps.com/u/rayo)\
**Post date:** [December 11, 2024, 3:21am UTC](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511/1 "2024-12-11T03:21:17Z")

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Any idea why custom collections are incredibly slow to load on a safari macbook browser especially when they have images. To an extent you feel its not possible to use them in a live app.

- The table has got only 80 rows
- I only display 12 at a time
- I see Glide manages the images through Cloudinary.

What is the problem then? Is it the display of a custom collection in a grid layout? the screen rendering the height of each card etc…

Any advice would be appreciated.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [December 11, 2024, 4:34am UTC](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511/2 "2024-12-11T04:34:30Z")

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I’ve not noticed this before. Are you able to replicate the issue in another App? If yes, could you create a sample App that exhibits the behaviour and share the link?

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [December 11, 2024, 9:58am UTC](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511/3 "2024-12-11T09:58:51Z")

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I was able to replicate this behaviour. As discussed separately, best course of action is to log a support ticket with Glide. I’ll also tag this thread for escalation.

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**Author:** ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)\
**Post date:** [December 11, 2024, 9:59am UTC](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511/4 "2024-12-11T09:59:25Z")

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This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.

[Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support)

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**Author:** ![rayo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rayo/32/91372_2.png) [@rayo](https://community.glideapps.com/u/rayo)\
**Post date:** [December 11, 2024, 10:51am UTC](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511/5 "2024-12-11T10:51:19Z")

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I have to confirm that if the image inside the custom collection is replaced by a card collection (this item) then the performance becomes HUGELY better.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [June 9, 2025, 10:51am UTC](https://community.glideapps.com/t/safari-browswer-custom-collections-are-slow-to-load-especially-on-safari/78511/6 "2025-06-09T10:51:50Z")

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