# Rows Not Longer Populating

**URL:** <https://community.glideapps.com/t/rows-not-longer-populating/37182>\
**Category:** Ask for Help\
**Created:** [January 14, 2022, 4:51pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182 "2022-01-14T16:51:23Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![David\_Baird](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_baird/32/23185_2.png) [@David\_Baird](https://community.glideapps.com/u/David_Baird)\
**Post date:** [January 14, 2022, 4:51pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/1 "2022-01-14T16:51:23Z")

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Hi, when I click on the data source spreadsheet for my app and look at logins it has stopped populating new logins. It stopped at 8315 rows. I have a pro subscription.

Any help appreciated.

David

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [January 14, 2022, 4:55pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/2 "2022-01-14T16:55:46Z")

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Are you referring to the App: Logins sheet?  
That sheet also includes a timestamp for each login. How long ago was the last login? Are you 100% sure there have been new logins since that date?

Note that Glide sets an authentication cookie on each users device, so most users won’t be asked to login every time they open the app. ie. just because there is no activity in that sheet, it doesn’t mean that your app isn’t being used.

A simple test would be to logout of the app yourself, and then log back in and see if a new row is created.

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**Author:** ![David\_Baird](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_baird/32/23185_2.png) [@David\_Baird](https://community.glideapps.com/u/David_Baird)\
**Post date:** [January 14, 2022, 5:02pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/3 "2022-01-14T17:02:06Z")

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Thanks for the response Darren, it’s the App: Login Sheet I am referring too. There hasn’t been a login appear since the 9th of this month, I gave it a few days in case it was simply no one new had registered. But it’s now been 5 days with no logins and before that I hadn’t had a day without at least 10 new users.

David

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [January 14, 2022, 5:04pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/4 "2022-01-14T17:04:15Z")

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Try that test that I suggested…

> [@Darren\_Murphy](#):
>
> A simple test would be to logout of the app yourself, and then log back in and see if a new row is created.

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**Author:** ![David\_Baird](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_baird/32/23185_2.png) [@David\_Baird](https://community.glideapps.com/u/David_Baird)\
**Post date:** [January 14, 2022, 5:16pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/5 "2022-01-14T17:16:39Z")

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Thanks Darren, I gave this a try but it doesn’t  
populate a new row.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [January 14, 2022, 5:19pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/6 "2022-01-14T17:19:19Z")

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Okay, that’s odd. I also just did a quick test with one of my apps and it works as expected.

What is the impact of this not working for you? I mean, are you actually using the data for anything?

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**Author:** ![David\_Baird](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_baird/32/23185_2.png) [@David\_Baird](https://community.glideapps.com/u/David_Baird)\
**Post date:** [January 14, 2022, 5:32pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/7 "2022-01-14T17:32:51Z")

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I check the data frequently to assess usage and it allows me to contact users when I update or change the app. At which point I often ask for feedback. Appreciate you trying to help with this.

David

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 15, 2022, 12:12am UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/8 "2022-01-15T00:12:07Z")

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It does sound like a bug. Please reproduce it in a video and submit it to the support team.

[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)

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<div class="post-metadata">

**Author:** ![David\_Baird](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_baird/32/23185_2.png) [@David\_Baird](https://community.glideapps.com/u/David_Baird)\
**Post date:** [January 16, 2022, 8:14pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/9 "2022-01-16T20:14:42Z")

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Thanks - I’m not sure how to make a video for submission. Is it possible to submit without this? The App: Login sheet has just stopped populating with new users.

It hasn’t updated since the 9th of January for some reason.

David

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 16, 2022, 8:47pm UTC](https://community.glideapps.com/t/rows-not-longer-populating/37182/10 "2022-01-16T20:47:36Z")

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[Loom.com](http://Loom.com) is a good and easy way to makes videos.
