# Resolved: Row limit issue affecting Free plans

**URL:** <https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100>\
**Category:** Report a Bug\
**Created:** [January 27, 2024, 1:32am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100 "2024-01-27T01:32:14Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 27, 2024, 1:32am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/1 "2024-01-27T01:32:14Z")

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We’re aware of an issue affecting Free plans, where users are blocked from using their app as if they’ve reached their row limit.

The team is investigating and working on a fix.

We’ll update this thread with details as they become available. We expect this to be fixed by Tuesday.

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 27, 2024, 1:32am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/2 "2024-01-27T01:32:24Z")

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**Author:** ![DracoEatery](https://avatars.discourse-cdn.com/v4/letter/d/59ef9b/32.png) [@DracoEatery](https://community.glideapps.com/u/DracoEatery)\
**Post date:** [January 27, 2024, 5:05am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/3 "2024-01-27T05:05:34Z")

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What happens if the Updates limit for the free plan is reached? Will the application be unusable too? Thanks  
 ![Screenshot 2024-01-27 125316](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/1/61680651c87dbaf7e5f2f8d93564bbfe197dcdae.png)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 27, 2024, 5:20am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/4 "2024-01-27T05:20:02Z")

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Did you create your account before or after the price update?

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**Author:** ![DracoEatery](https://avatars.discourse-cdn.com/v4/letter/d/59ef9b/32.png) [@DracoEatery](https://community.glideapps.com/u/DracoEatery)\
**Post date:** [January 27, 2024, 5:22am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/5 "2024-01-27T05:22:10Z")

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I made the application before the price update

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 27, 2024, 5:24am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/6 "2024-01-27T05:24:10Z")

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Then that means you are on the old free plan, which still incures updates. If you want to use the new plan, then you’ll need to create a new Team folder.

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**Author:** ![DracoEatery](https://avatars.discourse-cdn.com/v4/letter/d/59ef9b/32.png) [@DracoEatery](https://community.glideapps.com/u/DracoEatery)\
**Post date:** [January 27, 2024, 5:40am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/7 "2024-01-27T05:40:18Z")

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It’s working, thanks for the advice  
 ![Screenshot 2024-01-27 133917](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/0/e0cccea87f509aaceff5bf2bc1ba1764927d8814.png)

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**Author:** ![Ahmed\_Abdelraheem](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@Ahmed\_Abdelraheem](https://community.glideapps.com/u/Ahmed_Abdelraheem)\
**Post date:** [January 27, 2024, 12:58pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/8 "2024-01-27T12:58:41Z")

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Any updates?

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 27, 2024, 3:57pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/9 "2024-01-27T15:57:34Z")

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Looks like we’ve identified a potential source of the issue. I’ll update the announcement post when there’s more to share.

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**Author:** ![Mauricio\_Gonzalez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mauricio_gonzalez/32/65524_2.png) [@Mauricio\_Gonzalez](https://community.glideapps.com/u/Mauricio_Gonzalez)\
**Post date:** [January 28, 2024, 1:01pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/10 "2024-01-28T13:01:08Z")

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Hi @NoCodeAndy ! Has this been resolved?

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 28, 2024, 3:12pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/11 "2024-01-28T15:12:11Z")

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Looks like we’ve found a potential fix. Issue should be resolved tomorrow (Monday) when the full team is back online.

Thanks for the patience. 🙏

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 30, 2024, 12:05am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/13 "2024-01-30T00:05:18Z")

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Has this been resolved for you?

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**Author:** ![Mauricio\_Gonzalez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mauricio_gonzalez/32/65524_2.png) [@Mauricio\_Gonzalez](https://community.glideapps.com/u/Mauricio_Gonzalez)\
**Post date:** [January 30, 2024, 12:17am UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/14 "2024-01-30T00:17:21Z")

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Not for me, at least! I was about to ask @NoCodeAndy , but I noticed the post said the fix was supposed to be done by tomorrow (Tuesday)

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 30, 2024, 4:45pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/15 "2024-01-30T16:45:37Z")

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> [@Mauricio\_Gonzalez](#):
>
> I noticed the post said the fix was supposed to be done by tomorrow (Tuesday)

Yep, we’re expecting the fix to be in place later today. 🙂

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**Author:** ![Mauricio\_Gonzalez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mauricio_gonzalez/32/65524_2.png) [@Mauricio\_Gonzalez](https://community.glideapps.com/u/Mauricio_Gonzalez)\
**Post date:** [January 30, 2024, 6:19pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/16 "2024-01-30T18:19:29Z")

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Thank you sir! please keep us posted!

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<div class="post-metadata">

**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 31, 2024, 4:32pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/17 "2024-01-31T16:32:08Z")

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**Update:** The issue should now be resolved. Thank you for the patience! 🙏

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<div class="post-metadata">

**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 31, 2024, 4:32pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100/18 "2024-01-31T16:32:14Z")

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