# \[Resolved\] Need help with app login issue info **URL:** \ **Category:** Ask for Help\ **Created:** [May 14, 2021, 2:31pm UTC](https://community.glideapps.com/t/resolved-need-help-with-app-login-issue-info/26795 "2021-05-14T14:31:58Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Shiv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shiv/32/25831_2.png) [@Shiv](https://community.glideapps.com/u/Shiv)\ **Post date:** [May 14, 2021, 2:31pm UTC](https://community.glideapps.com/t/resolved-need-help-with-app-login-issue-info/26795/1 "2021-05-14T14:31:58Z")
Hi Glide Team, I am getting the “The email address doesn’t have access to this app. Please try another.” message when I try to login to my app. Does this mean I have capped my personal app limit for the month? Or could it be something to do with what I did below … I was playing around with a few things with both my main app and a copy of that which was there in “My Team” folder. For some reason, I have moved my main working app to “My Team”. I can see it there and work on it etc. But am not allowed to log in to it on any of my devices. -Shiv > \*\*\* UPDATE \*\*\* > Apparently, it was the latter. Moving the app to the MyTeam has lead to updating of the privacy setting to “My team team members only”. Literally spent the last 30+ mins searching the whole community and it doesn’t seem to be documented anywhere ☹ > > Thanks a ton to @Darren_Murphy for pointing me to it. > > Also regarding the first part of my question - just in case someone is new, we get to see the usage when you hover the mouse on the “Upgrade” button on the top right. ---
**Author:** ![Shiv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shiv/32/25831_2.png) [@Shiv](https://community.glideapps.com/u/Shiv)\ **Post date:** [May 14, 2021, 2:40pm UTC](https://community.glideapps.com/t/resolved-need-help-with-app-login-issue-info/26795/2 "2021-05-14T14:40:59Z")
If its former, is there a place or page where i can check or keep a tab on my usage? On the dashboard bottom left all that i see is 500/2000 and not sure if i can click anything there other than the referal link or tweet button. -Shiv ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 14, 2021, 3:00pm UTC](https://community.glideapps.com/t/resolved-need-help-with-app-login-issue-info/26795/3 "2021-05-14T15:00:07Z")
When you move an app to a team folder, quite often (always?) the Privacy settings will change. So the first thing to do is check there and make sure you have the correct sign-in option selected. ---
**Author:** ![Shiv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shiv/32/25831_2.png) [@Shiv](https://community.glideapps.com/u/Shiv)\ **Post date:** [May 14, 2021, 3:26pm UTC](https://community.glideapps.com/t/resolved-need-help-with-app-login-issue-info/26795/4 "2021-05-14T15:26:00Z")
Thanks a ton Darren. But why isnt it documented anywhere? ( or am i seeing in wrong place?) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [May 14, 2021, 3:28pm UTC](https://community.glideapps.com/t/resolved-need-help-with-app-login-issue-info/26795/5 "2021-05-14T15:28:24Z")
I can’t answer that, nor do I know if it’s even intended behaviour. It’s just something that I’ve noticed and have become aware of 🙂 ---
**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\ **Post date:** [January 17, 2024, 4:52pm UTC](https://community.glideapps.com/t/resolved-need-help-with-app-login-issue-info/26795/6 "2024-01-17T16:52:18Z")