# Request for Refund: Maker Plan Subscription

**URL:** <https://community.glideapps.com/t/request-for-refund-maker-plan-subscription/72233>\
**Category:** Ask for Help\
**Created:** [April 1, 2024, 11:56pm UTC](https://community.glideapps.com/t/request-for-refund-maker-plan-subscription/72233 "2024-04-01T23:56:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mariel\_Recede](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mariel_recede/32/73069_2.png) [@Mariel\_Recede](https://community.glideapps.com/u/Mariel_Recede)\
**Post date:** [April 1, 2024, 11:56pm UTC](https://community.glideapps.com/t/request-for-refund-maker-plan-subscription/72233/1 "2024-04-01T23:56:20Z")

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I am reaching out to you as a student who recently made an automatic purchase of the Maker Plan for $60. Regrettably, circumstances have changed, and I no longer require the subscription. Due to an oversight, I failed to cancel it last week, resulting in this month’s payment being processed.

Upon reviewing your refund policy, I understand that I am eligible for a refund within 14 days of purchase. Given that the plan has only been active for 2 days, I kindly request your assistance in facilitating the refund process.

I apologize for any inconvenience caused and appreciate your prompt attention to this matter. Your consideration in resolving this issue would be greatly appreciated.

Thank you for your understanding and cooperation.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [April 2, 2024, 12:02am UTC](https://community.glideapps.com/t/request-for-refund-maker-plan-subscription/72233/2 "2024-04-02T00:02:38Z")

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> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

Please create a billing enquiry for this.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 9, 2024, 12:02am UTC](https://community.glideapps.com/t/request-for-refund-maker-plan-subscription/72233/3 "2024-04-09T00:02:39Z")

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