# Request access UI is broken **URL:** \ **Category:** Report a Bug\ **Created:** [May 12, 2024, 10:28am UTC](https://community.glideapps.com/t/request-access-ui-is-broken/73287 "2024-05-12T10:28:26Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Himanshu](https://avatars.discourse-cdn.com/v4/letter/h/ac91a4/32.png) [@Himanshu](https://community.glideapps.com/u/Himanshu)\ **Post date:** [May 12, 2024, 10:28am UTC](https://community.glideapps.com/t/request-access-ui-is-broken/73287/1 "2024-05-12T10:28:26Z")
**Team ID:** [https://go.glideapps.com/o/OvbISMm3ZC0ZpPdgv7GO](https://go.glideapps.com/o/OvbISMm3ZC0ZpPdgv7GO) **App ID:** [https://go.glideapps.com/app/0kzIkUepuJXP768GieJy/layout](https://go.glideapps.com/app/0kzIkUepuJXP768GieJy/layout) **Description** When a new user requests access to the app, they see a broken UI with gray and black text not visible leading to poor user experience. See screenshot. ![WhatsApp Image 2024-05-11 at 11.51.03](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/7/e779d32bb8e68df7585aac57d17f45b956ea1fc0.jpeg) **How to replicate** Log in with your email id to our app and tap on request access. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [May 12, 2024, 1:38pm UTC](https://community.glideapps.com/t/request-access-ui-is-broken/73287/2 "2024-05-12T13:38:05Z")
Your other forum account received a response to this same issue. > [@Broken UI of Request access screen](https://community.glideapps.com/t/broken-ui-of-request-access-screen/73269/2): > > Please submit a ticket. Thank you. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 12, 2024, 11:59pm UTC](https://community.glideapps.com/t/request-access-ui-is-broken/73287/3 "2024-05-12T23:59:40Z")