# Reopen App for data refresh

**URL:** https://community.glideapps.com/t/reopen-app-for-data-refresh/21827
**Category:** Report a Bug
**Created:** [January 27, 2021, 4:54pm UTC](https://community.glideapps.com/t/reopen-app-for-data-refresh/21827 "2021-01-27T16:54:44Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)
#### Post date: [January 27, 2021, 4:54pm UTC](https://community.glideapps.com/t/reopen-app-for-data-refresh/21827/1 "2021-01-27T16:54:44Z")

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Hey there,

We had many users reported that they had to reopen the app for updates.

Any one facing the same ??

And what are the solution to this.

FYI its a _pro app_

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [January 27, 2021, 5:01pm UTC](https://community.glideapps.com/t/reopen-app-for-data-refresh/21827/2 "2021-01-27T17:01:16Z")

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Data updates or design updates?

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### Author: ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)
#### Post date: [January 27, 2021, 5:50pm UTC](https://community.glideapps.com/t/reopen-app-for-data-refresh/21827/3 "2021-01-27T17:50:35Z")

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Data

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [January 27, 2021, 8:50pm UTC](https://community.glideapps.com/t/reopen-app-for-data-refresh/21827/4 "2021-01-27T20:50:54Z")

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Is the data populated from data entry in the app, or is the sheet updated from an outside source? I assume you have background refresh turned on? Otherwise, you might have to send that to support. I can see design changes taking awhile to get to the app, but data should be almost instant.

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### Author: ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)
#### Post date: [January 27, 2021, 8:52pm UTC](https://community.glideapps.com/t/reopen-app-for-data-refresh/21827/5 "2021-01-27T20:52:12Z")

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You are right design takes time but data shouldn’t and background refresh is on

I’ll text support

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### Author: ![HireU](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hireu/32/20703_2.png) [@HireU](https://community.glideapps.com/u/HireU)
#### Post date: [January 28, 2021, 6:07pm UTC](https://community.glideapps.com/t/reopen-app-for-data-refresh/21827/6 "2021-01-28T18:07:09Z")

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Think we’re experiencing something similar. Data updates in Glide’s Data section, but remains unchanged on the Google Sheet. We’ve been experiencing this issue for approximately a week now.

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### Author: ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)
#### Post date: [January 28, 2021, 6:23pm UTC](https://community.glideapps.com/t/reopen-app-for-data-refresh/21827/7 "2021-01-28T18:23:25Z")

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@George_B what do you think?