# Remove Admin **URL:** \ **Category:** Ask for Help\ **Created:** [April 18, 2023, 6:47pm UTC](https://community.glideapps.com/t/remove-admin/60698 "2023-04-18T18:47:22Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![PLCParamedics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/plcparamedics/32/56096_2.png) [@PLCParamedics](https://community.glideapps.com/u/PLCParamedics)\ **Post date:** [April 18, 2023, 6:47pm UTC](https://community.glideapps.com/t/remove-admin/60698/1 "2023-04-18T18:47:22Z")
My Admin is no longer working with me and is not responsive. Is it possible to remove that account and change the Admin user to someone else? If not, what is the best workaround solution so that someone else can make Admin level changes? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 19, 2023, 12:01am UTC](https://community.glideapps.com/t/remove-admin/60698/2 "2023-04-19T00:01:51Z")
When you say “Admin”, do you mean an Admin inside the app, or an Admin on the Glide team level? ---
**Author:** ![PLCParamedics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/plcparamedics/32/56096_2.png) [@PLCParamedics](https://community.glideapps.com/u/PLCParamedics)\ **Post date:** [April 19, 2023, 10:55am UTC](https://community.glideapps.com/t/remove-admin/60698/3 "2023-04-19T10:55:43Z")
![Glide](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/9/5995c09e813d73b3a83ca6ff57f8944408b6e5a7.png) This is from the “members” tab ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 19, 2023, 11:47pm UTC](https://community.glideapps.com/t/remove-admin/60698/4 "2023-04-19T23:47:31Z")
Only the Admin can remove someone else, as far as I aware. ---
**Author:** ![PLCParamedics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/plcparamedics/32/56096_2.png) [@PLCParamedics](https://community.glideapps.com/u/PLCParamedics)\ **Post date:** [April 21, 2023, 11:29am UTC](https://community.glideapps.com/t/remove-admin/60698/5 "2023-04-21T11:29:55Z")
ok, that makes sense but I still need to make this change to my account. What do you suggest I do to escalate the issue to someone that can make the change? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 21, 2023, 11:26pm UTC](https://community.glideapps.com/t/remove-admin/60698/6 "2023-04-21T23:26:15Z")
@SantiagoPerez Can you help with this? Thank you. ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [April 21, 2023, 11:29pm UTC](https://community.glideapps.com/t/remove-admin/60698/7 "2023-04-21T23:29:42Z")
Hey @ThinhDinh Thanks for bringing this up! @PLCParamedics could you submit a ticket with as much information that helps us check that you are the rightful owner of that team? That’ll help us verify the team and check whether we can do this for you. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 21, 2023, 11:31pm UTC](https://community.glideapps.com/t/remove-admin/60698/8 "2023-04-21T23:31:08Z")
Here’s the way to submit a ticket: > [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2): > > Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: ---
**Author:** ![PLCParamedics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/plcparamedics/32/56096_2.png) [@PLCParamedics](https://community.glideapps.com/u/PLCParamedics)\ **Post date:** [April 24, 2023, 2:15pm UTC](https://community.glideapps.com/t/remove-admin/60698/9 "2023-04-24T14:15:22Z")
thank you. Open Support Ticket is not an available option for me, for some reason. ![Glide-•-App-Maker-Platform-Without-Coding-•-No-Code-Application-Programming](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/1/8172c8d45dec646aee4183ccf5edd24cfd7b260d.jpeg) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 24, 2023, 11:14pm UTC](https://community.glideapps.com/t/remove-admin/60698/10 "2023-04-24T23:14:25Z")
Can you tell us what billing plan are you on for that team? ---
**Author:** ![PLCParamedics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/plcparamedics/32/56096_2.png) [@PLCParamedics](https://community.glideapps.com/u/PLCParamedics)\ **Post date:** [April 25, 2023, 12:06pm UTC](https://community.glideapps.com/t/remove-admin/60698/11 "2023-04-25T12:06:12Z")
Pro ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 26, 2023, 12:03am UTC](https://community.glideapps.com/t/remove-admin/60698/12 "2023-04-26T00:03:47Z")
That’s weird. Do you need the support link and/or team ID to look more into this @SantiagoPerez ? Just to confirm, you are on the new Pro Teams plan? ---
**Author:** ![PLCParamedics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/plcparamedics/32/56096_2.png) [@PLCParamedics](https://community.glideapps.com/u/PLCParamedics)\ **Post date:** [April 26, 2023, 3:40pm UTC](https://community.glideapps.com/t/remove-admin/60698/13 "2023-04-26T15:40:30Z")
I dont think its the new pro teams plan. How can I confirm? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 26, 2023, 11:42pm UTC](https://community.glideapps.com/t/remove-admin/60698/14 "2023-04-26T23:42:44Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/a/1aba472209d2bde2316d7f008f959f058094b836.png) What do you see in your “Billing” \> Plan section?