# Read-Only pop-up

**URL:** <https://community.glideapps.com/t/read-only-pop-up/71029>\
**Category:** Ask for Help\
**Created:** [February 21, 2024, 5:49pm UTC](https://community.glideapps.com/t/read-only-pop-up/71029 "2024-02-21T17:49:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![PEO\_RB](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/peo_rb/32/71248_2.png) [@PEO\_RB](https://community.glideapps.com/u/PEO_RB)\
**Post date:** [February 21, 2024, 5:49pm UTC](https://community.glideapps.com/t/read-only-pop-up/71029/1 "2024-02-21T17:49:01Z")

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I’m trying to log in and receive this pop-up. (Message is “You’re in read-only mode. Any changes you make won’t be saved.”  
 ![Glide Read-only](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/a/8acb4f8154bcfc26896893f981b68d88bdb4a570.png)

Then I click the OK button and see this on the screen. (3 oscillating vertical bars)  
 ![Glide 3bars](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/c/5cd5c026a2f9bbff2ba62c7ca99c1283960ecd12.png)

I cannot get into my template. Is there any at Glide that go to the “code-behind” and fix this issue?  
Sally

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [February 21, 2024, 6:33pm UTC](https://community.glideapps.com/t/read-only-pop-up/71029/2 "2024-02-21T18:33:29Z")

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I get this pop-up on occasion, mostly in the train when I have a poor internet connection I believe.

Do you have a poor internet connection by any chance? Could you try switching between wifi and data to see if that helps?

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**Author:** ![PEO\_RB](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/peo_rb/32/71248_2.png) [@PEO\_RB](https://community.glideapps.com/u/PEO_RB)\
**Post date:** [February 21, 2024, 8:51pm UTC](https://community.glideapps.com/t/read-only-pop-up/71029/3 "2024-02-21T20:51:10Z")

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I’m currently hard wired (RJ45) to my internet router. The connection is strong and up/down speeds are very good.  
Keep your ideas coming. 🙂

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<div class="post-metadata">

**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [February 21, 2024, 10:46pm UTC](https://community.glideapps.com/t/read-only-pop-up/71029/4 "2024-02-21T22:46:57Z")

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What happens when you alter your connection?

- Wi-Fi
- Data
- Switching off a VPN

How about:

- Trying an incognito window
- Switching browsers

You can also double check the [status of the platform](https://status.glideapps.com/).

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<div class="post-metadata">

**Author:** ![PEO\_RB](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/peo_rb/32/71248_2.png) [@PEO\_RB](https://community.glideapps.com/u/PEO_RB)\
**Post date:** [February 23, 2024, 11:57pm UTC](https://community.glideapps.com/t/read-only-pop-up/71029/5 "2024-02-23T23:57:46Z")

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I was able to login using an incognito window. Please explain why this works verses using a non-incognito window.  
Is there something I can set in Glide so I can login in a non-incognito window?  
Appreciate your help with this.  
Sally

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [February 24, 2024, 12:03am UTC](https://community.glideapps.com/t/read-only-pop-up/71029/6 "2024-02-24T00:03:08Z")

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Do you use any browser extensions that may be interfering? Otherwise, I recommend clearing your browser cache and cookies for Glide and see if that helps.