# Purchased an app from template store but havent received it

**URL:** <https://community.glideapps.com/t/purchased-an-app-from-template-store-but-havent-received-it/63739>\
**Category:** Ask for Help\
**Tags:** template-store\
**Created:** [July 10, 2023, 8:06pm UTC](https://community.glideapps.com/t/purchased-an-app-from-template-store-but-havent-received-it/63739 "2023-07-10T20:06:53Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Chris\_Jordan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chris_jordan/32/61499_2.png) [@Chris\_Jordan](https://community.glideapps.com/u/Chris_Jordan)\
**Post date:** [July 10, 2023, 8:06pm UTC](https://community.glideapps.com/t/purchased-an-app-from-template-store-but-havent-received-it/63739/1 "2023-07-10T20:06:53Z")

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Hello, i purchased the financial control app from the template store but have not received it. Not sure what to do.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 11, 2023, 12:43am UTC](https://community.glideapps.com/t/purchased-an-app-from-template-store-but-havent-received-it/63739/2 "2023-07-11T00:43:24Z")

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Can you check this @Lucas_Pires?

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**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\
**Post date:** [July 11, 2023, 3:50am UTC](https://community.glideapps.com/t/purchased-an-app-from-template-store-but-havent-received-it/63739/3 "2023-07-11T03:50:07Z")

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Um, not sure if I can help or need to open a ticket support for this

cc @George-Glide @SantiagoPerez

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**Author:** ![Chris\_Jordan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chris_jordan/32/61499_2.png) [@Chris\_Jordan](https://community.glideapps.com/u/Chris_Jordan)\
**Post date:** [July 11, 2023, 4:14am UTC](https://community.glideapps.com/t/purchased-an-app-from-template-store-but-havent-received-it/63739/4 "2023-07-11T04:14:36Z")

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I received it . I dont know how to close the ticket

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [July 11, 2023, 4:31am UTC](https://community.glideapps.com/t/purchased-an-app-from-template-store-but-havent-received-it/63739/5 "2023-07-11T04:31:08Z")

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