# Public users from 5000 to 500? **URL:** \ **Category:** Report a Bug\ **Created:** [February 4, 2024, 9:17am UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476 "2024-02-04T09:17:38Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Musab\_R](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/musab_r/32/55191_2.png) [@Musab\_R](https://community.glideapps.com/u/Musab_R)\ **Post date:** [February 4, 2024, 9:17am UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/1 "2024-02-04T09:17:38Z")
I have the legacy Pro plan, which they said wouldn’t change for some time. Then, unexpectedly, they changed their mind, and my public users went from 5000 to 500! Seriously, what is going on here? Do you enjoy alienating your users? If you want to push us away, please just say so. I’m sick of these changes happening without any prior notice. Glide went from being the best SaaS I use to the worst within 1 month! Bravo. ![Screenshot 2024-02-04 at 12.13.35 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/a/0a218c90d3723baa0c6d93637462f4721ad9d2f1.png) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [February 4, 2024, 11:08am UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/3 "2024-02-04T11:08:25Z")
> [@Jarvis](#): > > However, Glide’s Pro plan always had 500 users to begin with, so you’re probably misremembering it with something else. mmm no, that’s not true. The user quotas have changed a number of times over the past few years. But every time they have changed the changes are usually only applied to new plan purchases. That is, those with pre-existing plans would keep their existing quotas. I suspect this is a bug, rather than a deliberate action by Glide. cc @NoCodeAndy ---
**Author:** ![Eitan](https://avatars.discourse-cdn.com/v4/letter/e/aca169/32.png) [@Eitan](https://community.glideapps.com/u/Eitan)\ **Post date:** [February 4, 2024, 11:10am UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/4 "2024-02-04T11:10:37Z")
Yeah this has actually happened to my plan as well. I had 5,000 public users which has also now changed to 500. Not misremembering either ---
**Author:** ![Jarvis](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jarvis/32/81377_2.png) [@Jarvis](https://community.glideapps.com/u/Jarvis)\ **Post date:** [February 4, 2024, 11:12am UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/5 "2024-02-04T11:12:05Z")
Alright, I stand corrected, deleting my previous post ---
**Author:** ![Connor\_Finlayson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/connor_finlayson/32/79079_2.png) [@Connor\_Finlayson](https://community.glideapps.com/u/Connor_Finlayson)\ **Post date:** [February 5, 2024, 4:52pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/7 "2024-02-05T16:52:14Z")
I believe the same has happened to my account. ---
**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\ **Post date:** [February 5, 2024, 5:59pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/8 "2024-02-05T17:59:42Z")
> [@Darren\_Murphy](#): > > I suspect this is a bug, rather than a deliberate action by Glide. Correct. Looks like a potential issue with legacy plans not carrying their usage adjustments over to the new system. I’ve tagged this thread for investigation and alerted the team. **Update:** Known issue, working on a fix. ---
**Author:** ![DJP](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/djp/32/62545_2.png) [@DJP](https://community.glideapps.com/u/DJP)\ **Post date:** [February 5, 2024, 6:18pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/9 "2024-02-05T18:18:27Z")
Hi, Musab! You have an earlier version of the Legacy Pro plan. During auto-migration, you were migrated to the more recent version of the Legacy Pro plan. Please send me your team ID, so I can make the change. ---
**Author:** ![Musab\_R](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/musab_r/32/55191_2.png) [@Musab\_R](https://community.glideapps.com/u/Musab_R)\ **Post date:** [February 5, 2024, 7:10pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/10 "2024-02-05T19:10:26Z")
I sent DM to you, thanks ---
**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\ **Post date:** [February 5, 2024, 7:16pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/11 "2024-02-05T19:16:22Z")
> [@DJP](#): > > You have an earlier version of the Legacy Pro plan. During auto-migration, you were migrated to the more recent version of the Legacy Pro plan. Please send me your team ID, so I can make the change. fyi @Connor_Finlayson, @Eitan. ---
**Author:** ![Connor\_Finlayson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/connor_finlayson/32/79079_2.png) [@Connor\_Finlayson](https://community.glideapps.com/u/Connor_Finlayson)\ **Post date:** [February 5, 2024, 7:31pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/12 "2024-02-05T19:31:09Z")
Thanks! ---
**Author:** ![Musab\_R](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/musab_r/32/55191_2.png) [@Musab\_R](https://community.glideapps.com/u/Musab_R)\ **Post date:** [February 6, 2024, 5:38am UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/13 "2024-02-06T05:38:05Z")
Fixed thank you 🙏 ![Screenshot 2024-02-06 at 8.37.34 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/f/bf41b794ac9607a04d8ed730a1bd5caa4f9bb1d0.png) ---
**Author:** ![Benjamin\_Sabbah](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/benjamin_sabbah/32/19379_2.png) [@Benjamin\_Sabbah](https://community.glideapps.com/u/Benjamin_Sabbah)\ **Post date:** [February 6, 2024, 2:57pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/14 "2024-02-06T14:57:38Z")
I’ve got the same problem too. ---
**Author:** ![DJP](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/djp/32/62545_2.png) [@DJP](https://community.glideapps.com/u/DJP)\ **Post date:** [February 6, 2024, 3:14pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/15 "2024-02-06T15:14:15Z")
Please DM your team ID. It is the 20-character string appended to your URL when you open your team dashboard ---
**Author:** ![Kev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kev/32/70646_2.png) [@Kev](https://community.glideapps.com/u/Kev)\ **Post date:** [February 9, 2024, 1:51am UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/16 "2024-02-09T01:51:56Z")
Hello there! I’m experiencing the exact same issue on the same plan. This thread is marked as resolved, but I was wondering if this would be updated for my account automatically? or should I also send a DM with my Team ID to have this looked at? Thanks 🙂 ---
**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\ **Post date:** [February 9, 2024, 6:05pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/17 "2024-02-09T18:05:11Z")
> [@Kev](#): > > This thread is marked as resolved, but I was wondering if this would be updated for my account automatically? or should I also send a DM with my Team ID to have this looked at? > Thanks 🙂 Please send a DM to @DJP 👍 ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [February 16, 2024, 6:05pm UTC](https://community.glideapps.com/t/public-users-from-5000-to-500/70476/18 "2024-02-16T18:05:48Z")
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