# Problems with Login and Mail **URL:** \ **Category:** Ask for Help\ **Created:** [September 12, 2025, 11:10am UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346 "2025-09-12T11:10:50Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Marc1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marc1/32/86518_2.png) [@Marc1](https://community.glideapps.com/u/Marc1)\ **Post date:** [September 12, 2025, 11:10am UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/1 "2025-09-12T11:10:50Z")
Hi, I’ve released the app for beta testing. Some users can’t access it because they’re using a business email. I can’t upgrade to a business account just for the beta test. Is there any other solution Other people with a private email only receive this message: This email address does not have access to the app. Please try another one." ---
**Author:** ![Federico\_Fleitas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/federico_fleitas/32/77461_2.png) [@Federico\_Fleitas](https://community.glideapps.com/u/Federico_Fleitas)\ **Post date:** [September 12, 2025, 11:26am UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/2 "2025-09-12T11:26:46Z")
Hi Friend, in my experience, only can use a gmail account ---
**Author:** ![Marc1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marc1/32/86518_2.png) [@Marc1](https://community.glideapps.com/u/Marc1)\ **Post date:** [September 12, 2025, 11:31am UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/3 "2025-09-12T11:31:30Z")
Really? The most people in Germany have GMX, Web or Buisness E-Mails. THats a big Problem now… ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [September 12, 2025, 12:19pm UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/4 "2025-09-12T12:19:09Z")
GMX is fine. > **[Personal User Validator Agent](https://personal-user-validator.glide.page/dl/783bbb)** ---
**Author:** ![Marc1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marc1/32/86518_2.png) [@Marc1](https://community.glideapps.com/u/Marc1)\ **Post date:** [September 12, 2025, 12:29pm UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/5 "2025-09-12T12:29:06Z")
Hi Jeff, GMX User have a Problem. I dont know why… This email address does not have access to the app. Please try another one." Which Access i can choose in Settings, that all open Domains run? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [September 12, 2025, 12:33pm UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/6 "2025-09-12T12:33:49Z")
Is the app set to public or private? If it’s private, you need to whitelist each user that would access your app. If it’s public, then anyone can sign in, provided your plan allows all email domains or only personal email domains. ---
**Author:** ![Marc1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marc1/32/86518_2.png) [@Marc1](https://community.glideapps.com/u/Marc1)\ **Post date:** [September 12, 2025, 12:35pm UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/7 "2025-09-12T12:35:36Z")
I changed it in Public (Required User Profil). Some People have Problems with that… ---
**Author:** ![Marc1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marc1/32/86518_2.png) [@Marc1](https://community.glideapps.com/u/Marc1)\ **Post date:** [September 12, 2025, 12:38pm UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/8 "2025-09-12T12:38:05Z")
Next Problem Case: Hello@Name/Surname.ch / Thats privat Adress in Suisse. / You need upgrade to business for this domain… ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [September 13, 2025, 1:55am UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/9 "2025-09-13T01:55:30Z")
If you plan to upgrade to Business/Enterprise later anyway, you can have a 30-day business trial to test your app. ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [September 13, 2025, 12:30pm UTC](https://community.glideapps.com/t/problems-with-login-and-mail/84346/10 "2025-09-13T12:30:23Z")
> [@Marc1](#): > > Next Problem Case: Hello@Name/Surname.ch / Thats privat Adress in Suisse. / You need upgrade to business for this domain… Understandably, Glide wants companies and professional organizations to pay for the platform, since (generally speaking) businesses have more money to spend than individuals. You might argue that names of families and people are a little bit in a grey zone (is the domain that of a company or that of an individual), and I think nobody would argue against this. Many businesses use family names, from big brands (Tommy Hilfiger, Giorgio Armani, no list is very long) to very small business (lawyers, consultants, family businesses, …). So to make things clear cut, Gmail, iCloud, Hotmail, Outlook, Yahoo, msn, Proton, GMX, AOL, Zoho, university domain names, etc. are seen by Glide to be used by “personal users”, and everything else – names of companies, organizations, groups, families, people – by “business users”.