# Problems with Glide Button and Webhook

**URL:** https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887
**Category:** Ask for Help
**Created:** [August 2, 2021, 2:11pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887 "2021-08-02T14:11:36Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![M.V\_Consulting\_SRL](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/m.v_consulting_srl/32/3613_2.png) [@M.V\_Consulting\_SRL](https://community.glideapps.com/u/M.V_Consulting_SRL)
#### Post date: [August 2, 2021, 2:11pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/1 "2021-08-02T14:11:37Z")

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Hi,  
I have an Public App which ask you to type your mobile phone number (in a user-specific column).  
Once this app find your number in a database, an Agreement is show up…  
If you agree by pressing an “I Agree” button, the status of the Agreement in your database is changed in “true” (Set columns), a Webhook start to collect all the necessary informations and the magic (Integromat) is starting 🙂  
This works very well on my computer.  
I tried this on my mobile.  
I type the number. Agreement show up. I Agree…nothing happened ☹  
I checked my database. Status of the Agreement is true…  
I’m lost …

Thank you.

PS I’m using Glide Tables only.

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [August 2, 2021, 2:15pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/2 "2021-08-02T14:15:45Z")

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So if I understand right the problem is on the action that set the agreement to true, not on the webhook, is that correct?

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### Author: ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [August 2, 2021, 2:20pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/3 "2021-08-02T14:20:20Z")

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I think I understand the webhook is not triggered.

Reason for this is that you need to be signed in for the webhook to be triggered.

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### Author: ![M.V\_Consulting\_SRL](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/m.v_consulting_srl/32/3613_2.png) [@M.V\_Consulting\_SRL](https://community.glideapps.com/u/M.V_Consulting_SRL)
#### Post date: [August 2, 2021, 2:21pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/4 "2021-08-02T14:21:41Z")

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On my computer I was not signed in. Because I knew that the App is Public. And is working …

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### Author: ![M.V\_Consulting\_SRL](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/m.v_consulting_srl/32/3613_2.png) [@M.V\_Consulting\_SRL](https://community.glideapps.com/u/M.V_Consulting_SRL)
#### Post date: [August 2, 2021, 2:23pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/5 "2021-08-02T14:23:18Z")

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> [@SantiagoPerez](#):
>
> the webhook is not triggered

the webhook is not triggered

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### Author: ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [August 2, 2021, 2:23pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/6 "2021-08-02T14:23:19Z")

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It works on the editor but for the webhook to be triggered on your phone, the user has to be signed in.

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### Author: ![M.V\_Consulting\_SRL](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/m.v_consulting_srl/32/3613_2.png) [@M.V\_Consulting\_SRL](https://community.glideapps.com/u/M.V_Consulting_SRL)
#### Post date: [August 2, 2021, 2:25pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/7 "2021-08-02T14:25:08Z")

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This is bad. ☹ Tell me you are not 100% sure 🙂

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### Author: ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [August 2, 2021, 2:26pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/8 "2021-08-02T14:26:05Z")

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Check that out. ⬇

> [@Problem with webhook. It works in the glide editor but does not work in browsers](https://community.glideapps.com/t/problem-with-webhook-it-works-in-the-glide-editor-but-does-not-work-in-browsers/22859/4):
>
> The user must be signed in for webhooks to work. Glide does not really have a concept of “registering” users, it only has sign-in.

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### Author: ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)
#### Post date: [January 17, 2024, 4:51pm UTC](https://community.glideapps.com/t/problems-with-glide-button-and-webhook/29887/9 "2024-01-17T16:51:07Z")

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