# Problems uploading photos **URL:** \ **Category:** Report a Bug\ **Tags:** glide-escalated\ **Created:** [February 15, 2025, 11:09am UTC](https://community.glideapps.com/t/problems-uploading-photos/80072 "2025-02-15T11:09:25Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [February 15, 2025, 11:09am UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/1 "2025-02-15T11:09:25Z")
* * * **Team ID:** `2He5DHme5j12a9BftemO` **App ID:** `Z6p7MGkuyoQCB9wK61JG` **Description** - Sometimes, some users (often on iOS) report bugs when uploading photos. The application crashes or does not enable the add button. This doesn’t always happen, but sometimes tickets appear for me about this little problem, I don’t know how to solve it. **How to replicate** > **[Bug Upload Foto.mp4](https://drive.google.com/file/d/1RuKGW0uLtDAyXzZ5kSCK5huoScybSIJu/view?usp=sharing)** > > Google Drive file. > **[Glide\_bug\_upload\_foto.mp4](https://drive.google.com/file/d/1hG9ckYAtwhp7ie3dpXiqxtVI5SWWgqeV/view)** > > Google Drive file. OS: iOS 16.1.2 / NAV: Safari 16.1 ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [February 15, 2025, 12:12pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/2 "2025-02-15T12:12:30Z")
Is this happening on desktop? ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [February 15, 2025, 12:14pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/3 "2025-02-15T12:14:00Z")
There is an open issue for multiple image selections. > [@Images lost during Image picker upload](https://community.glideapps.com/t/images-lost-during-image-picker-upload/80016): > > Hi all, When uploading several images via the Image picker, some of them get lost. This bug only appears if the image picker column feeds a computed column (to my knowledge javascript, if/then and json columns). See in the loom: [Image Upload Issue and Computed Columns | Loom](https://www.loom.com/share/6df4a7d631f7497fa0f62cb2cfb8f224?sid=52e1db2d-c4ca-4197-b748-55e938499901) Anybody else experienced this? Someone reported last year a similar bug with files which was escalated. Thank you all! Does your issue happen with only one image selection? ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [February 15, 2025, 12:23pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/4 "2025-02-15T12:23:04Z")
There is no evidence of this problem reported above happening to me yet (loss of images). The real difficulty is submitting the form, as in the videos I sent. The images do not upload or sometimes crash. A long time ago, before I had multiple uploads, I had 5 columns of images to upload. I am not sure or have any evidence that something similar has happened, but I think it has. I would like to at least understand the origin of the problem, whether it is a connection, full memory, cache, browser version, or a problem with the glide itself, so that I can give my client an answer. ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [February 15, 2025, 12:24pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/5 "2025-02-15T12:24:37Z")
Additional information: Business legacy File Storage: 259.3GB/1TB ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [February 15, 2025, 12:28pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/6 "2025-02-15T12:28:14Z")
Is the problem happening on desktop? ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [February 15, 2025, 12:39pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/7 "2025-02-15T12:39:13Z")
No, just iphone ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [February 15, 2025, 12:50pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/8 "2025-02-15T12:50:52Z")
I don’t have an iPhone. I won’t be able to replicate the issue. Does anyone other than him experience the problem too? ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [February 15, 2025, 1:28pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/9 "2025-02-15T13:28:24Z")
> **[Vídeo do WhatsApp de 2025-02-13 à(s) 13.00.03\_85737b04.mp4](https://drive.google.com/file/d/1ezGS0siOzrFXGiUAFhkDoVVM4AZGKy18/view?usp=sharing)** > > Google Drive file. Another video, there are 3 videos of problems with uploading photos (one of them from last year), 3 different users and devices, the common thing is that they are all iPhones. Again, it doesn’t always happen, when restarting the phone sometimes it works again, but occasionally there are these little problems. I would like to know why this happens so I can give them an answer, I have already opened a ticket in the builder chat, but I would like to know if the community has anything to contribute ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [February 16, 2025, 1:04am UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/10 "2025-02-16T01:04:09Z")
[@glide\_help](https://community.glideapps.com/groups/glide_help) Please look into this, thank you! ---
**Author:** ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)\ **Post date:** [February 18, 2025, 11:14am UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/12 "2025-02-18T11:14:52Z")
This thread has been escalated. Support will follow up via the Messenger in the Builder or through email. [Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support) ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [July 9, 2025, 8:42pm UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/13 "2025-07-09T20:42:42Z")
I received communication via email and chat from the builder’s support team. Apparently, a ticket was opened, but I haven’t received an update since. I also occasionally receive requests for help from my users who are having trouble uploading their photos. Is there anything I can do? Has anything changed since then? Are there any plans to add error warnings to the component? (Example: warning the user if they have a permission issue, full memory, file format, large file size, network issue, or an internal application error.) ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/b/cbc1cca0e068cb3cf3b9afd069a06bbdeb856d2c.png) ---
**Author:** ![Tyy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tyy/32/58037_2.png) [@Tyy](https://community.glideapps.com/u/Tyy)\ **Post date:** [September 9, 2025, 11:05am UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/14 "2025-09-09T11:05:01Z")
I see lots of threads talking about multiple images upload issues – Not sure where to add this comment, but I have observed this too on iPhone and Android. It seems as if you upload more than 3 images at a time, anything \>3 gets dropped. To upload 5 images at once, I have to do 3 + 2 before saving the record. This is repeatable. Additionally, it seems as though the “multiple images” column is user specific when using external data sources - I don’t know yet if that is part of the above issue or separate - but apparently if you’re using Glide Tables then those multiple images uploads/column can be viewed by others. Apologies for the necro-bump but I don’t see where either of these issues has been addressed further than “tickets opened but no response yet” posts. 🤷‍♂️ ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [September 10, 2025, 12:31am UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/15 "2025-09-10T00:31:20Z")
> [@Tyy](#): > > Additionally, it seems as though the “multiple images” column is user specific when using external data sources - I don’t know yet if that is part of the above issue or separate - but apparently if you’re using Glide Tables then those multiple images uploads/column can be viewed by others. This is correct, and a technical limitation, not a bug. Array columns are somewhat in a grey area of not being strictly a basic column, nor a computed column. Glide made it work with their native tables, but there was no equivalent to store it, let’s say with a column in Google Sheets. There were suggestions to store multiple images as comma-delimited values in Sheets, for example, but I guess there were more technical problems under the hood that they decided not to support it. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [March 9, 2026, 12:32am UTC](https://community.glideapps.com/t/problems-uploading-photos/80072/16 "2026-03-09T00:32:02Z")
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