# Problème avec le compteur USERS **URL:** \ **Category:** Report a Bug\ **Created:** [May 8, 2020, 7:38am UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714 "2020-05-08T07:38:25Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Sam\_Ho](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sam_ho/32/5533_2.png) [@Sam\_Ho](https://community.glideapps.com/u/Sam_Ho)\ **Post date:** [May 8, 2020, 7:38am UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/1 "2020-05-08T07:38:25Z")
Bonjour, J’ai créé une application GLIDE depuis la fin mars 2020. Je relève le compteur presque tous les jours. 1/05 : 18832 users 02/05 : 18572 users 03/5 : 18482 users 04/05 : 18414 users 05/05 : 18715 users 06/05 : 18951 users 07/05 : j’ai oublié de regarder… **08/05 : 13410 users** Comment est calculé le nombre de users? Je ne comprends pas cette baisse du 08/05. Merci d’avance. Sam ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 8, 2020, 8:08am UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/2 "2020-05-08T08:08:26Z")
Hi Sam, Sorry I don’t know French so this will be replied in English. I would like to refer this comment by Mark. Hope it helps. > [@Analytics in Glide](https://community.glideapps.com/t/analytics-in-glide/1232/3): > > That number you see in Glide is the number of unique devices used to access your app, as reported by Google Analytics. Glide will of course offer better analytics at some point, but we can’t give you a timeline for that yet. ---
**Author:** ![Christophe\_HK](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/christophe_hk/32/4161_2.png) [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\ **Post date:** [May 8, 2020, 8:20am UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/3 "2020-05-08T08:20:09Z")
L’audience est calculée sur une période de 30 jours glissants. Cela signifie donc que tu as “perdu” 5500 utilisateurs en 1 mois. Pour avoir de l’analytics plus poussée, il fait upgrader ton app au plan pro et utiliser Google Analytics, tu pourras ainsi avoir plus de détail. ---
**Author:** ![Sam\_Ho](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sam_ho/32/5533_2.png) [@Sam\_Ho](https://community.glideapps.com/u/Sam_Ho)\ **Post date:** [May 8, 2020, 9:59am UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/4 "2020-05-08T09:59:46Z")
Merci pour la réponse, tout est clair maintenant. J’ai une autre question qui n’a rien à voir, je peux ouvrir un autre topic si besoin : les liens qui je mets dans Google Sheets et qui pointent vers une vidéo MP4 posée sur mon Google Drive ne fonctionnent pas. La vidéo ne peut pas être lue sur l’application. Est-ce normal? Je précise que mes vidéos ne dépassent pas les 100Mo. ---
**Author:** ![Christophe\_HK](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/christophe_hk/32/4161_2.png) [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\ **Post date:** [May 8, 2020, 12:51pm UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/5 "2020-05-08T12:51:10Z")
Je ne saurai te répondre mais si tu recherches dans le forum avec les keywords vidéo et Google drive, tu trouveras une réponse ou solution je pense. Et c’est mieux en anglais ici 😉👍🏻 ---
**Author:** ![Sam\_Ho](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sam_ho/32/5533_2.png) [@Sam\_Ho](https://community.glideapps.com/u/Sam_Ho)\ **Post date:** [May 8, 2020, 12:56pm UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/6 "2020-05-08T12:56:48Z")
OK ty 😉 ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [May 9, 2020, 6:00pm UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/7 "2020-05-09T18:00:11Z")
Can you share your url for the video? Do you have http or https in the url? ---
**Author:** ![Sam\_Ho](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sam_ho/32/5533_2.png) [@Sam\_Ho](https://community.glideapps.com/u/Sam_Ho)\ **Post date:** [May 10, 2020, 1:49pm UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/8 "2020-05-10T13:49:01Z")
Hello, First of all please excuse me for my rough written English … I use the links automatically generated by google drive. They are in https. The problem does not happen all the time but with Youtube or Dropbox, never a problem. The person (it’s not me!) In this video explains the same concern as me (see at 1:20): https://www.youtube.com/embed/K0kvBzxcoZQ?feature=oembed&wmode=opaque&list=PLJfUK9S8EzSOs-9wj6hNkStF4YShV8WY8 Another problem I am currently experiencing : When I want to display more than 3 videos in a row, I can’t access them in the editor. ![2020-05-10 15_42_30-Glide · Create Apps from Google Sheets](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/3/367a434bc999ce39198b7d6e24affc6d800233ea.jpeg) Thank you. Sam ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [May 10, 2020, 6:20pm UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/9 "2020-05-10T18:20:50Z")
I’m guessing that Google is blocking the video from being played. Other people have had similar problems with videos and images hosted on google drive. Glide has mentioned that google has an anti abuse policy that sometimes takes affect, so it’s not a great source for hosting and that’s why it works sometimes and other times it doesn’t work. For your second issue, which browser are you using? Several people have had problems with Firefox. Can you scroll all the way to the bottom on a mobile device? ---
**Author:** ![Sam\_Ho](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sam_ho/32/5533_2.png) [@Sam\_Ho](https://community.glideapps.com/u/Sam_Ho)\ **Post date:** [May 10, 2020, 7:23pm UTC](https://community.glideapps.com/t/probleme-avec-le-compteur-users/8714/10 "2020-05-10T19:23:43Z")
Ok for Google drive and videos. Indeed I am with Firefox. Everything works fine on my iPad … TY 😉